Shift Coordinator

**Site Name**: UK - Hertfordshire - Ware
**Posted Date**: Mar 7 2025

GSK’s manufacturing site at Ware has an opportunity available for a Shift Co-Ordinator in our Manufacturing Value Stream.

Reporting directly to a Production Team Leader (PTL) the Shift Co-Ordinator is responsible for organising and motivating a team to ensure the efficient running of the manufacturing process by the operator teams (on shifts). The shift teams are circa 18 to 20 people who are tasked with delivering the company’s manufacturing objectives (including supply chain customer service metrics, safety, cost and quality objectives). The teams are comprised of Production Operators.

They are responsible for providing a range of products for use in on-ward manufacturing of the company’s respiratory products. Specifically, your team prepares batches (checking all details against batch documentation) for inclusion in the manufacturing process. Your team will routinely perform all start of batch checks, ensuring the equipment operates within specification to ensure consistent quality of product, efficient and effective batch change overs and relevant cleans. The team is also responsible for a wide variety of other online and offline tasks, including maintaining training compliance, supporting investigations, and continuous improvement activities related to the successful day-to-day running of the overall manufacturing process.

**Responsibilities include**:

- Efficient operation of assigned areas in accordance with training, including planning & deploying staff (including holiday rotas and training agendas) to deliver to planning and production schedules.
- Acting as first line-response to any line alerts, and to conduct regular in-depth line reviews.
- Preparing and check all of batch documentation to ensure compliance
- Management of local area schedule
- Provision of support to the PTL to ensure that department safety and quality inspections are reviewed and confirmed.
- Escalation of any problems occurring in the area that affects product Quality, Security and other aspects of line performance.

**Shift Pattern**: This role is a shift role which currently operates on DANF (24/5). The shifts are 12-hours, running 7:00 to 19:00 (Days) & 19:00 to 7:00 (Nights) on a 3 or 2 shift rotation. However, please be aware that as the Shift Co-Ordinator you will need to be flexible. Up to 50% of hours worked are outside normal hours, requiring a high degree of self-reliance and ability to assess the impact of non-standard safety and/or quality events.

**About You**:
As this role is multi-faceted and includes a high-level of responsibility, you must be a flexible and participative in your management style. You will be able to demonstrate how your management approach will empower your team by involving them in decision making and performance evaluation and improvement processes. You will be a self-motivated person who has experience of working in a complex manufacturing site. You will be able to demonstrate the ability and the willingness to step up or down as required to provide day-to-day cover and support to your team (including your peer-group and your line-manager as required). You will have experience in managing deviations and compliance within your area.

You will have strong line-management and people skills, as well as a proven ability to drive performance. It is imperative in this role that you demonstrate an ability to drive common-thinking, with a complete focus on providing solutions. You will be resilient and calm under pressure. You will need to be persuasive, have a strong continuous improvement mindset, able to think outside the box and have proven experience dealing with diverse internal and external stakeholder groups. Ideally you will have worked in a highly regulated-industry.

**About Ware Manufacturing Site**:
We are co-located with our R&D colleagues and recently opened a new, state-of-the-art oral solid dose facility at Ware. At this location our scientists, technicians and engineers (from R&D and Global Supply Chain - GSC) work collaboratively together (using the latest technologies) to rapidly knowledge transfer and deliver GSK’s most innovative, medicines faster and more efficiently. On site we produce over 60 million respiratory inhalers each year with growing demand in future years. The site also processes Active Pharmaceutical Ingredient (API) for use both on site and other manufacturing sites in our network.

**APPLICATION CLOSING DATE - Friday 21st of March 2025 (COB).**

**Basic Qualifications**:

- Relevant experience (obtained from working in a highly-regulated manufacturing environment like the pharmaceutical industry).
- Full understanding of Good Manufacturing Practice (GMP) in a Pharmaceutical Environment and EHS standards.
- Evidence of managing Improvement activities.

**Preferred Qualifications**:

- Ideally you will have knowledge / experience of the Filling process/function within a pharmaceutical se