Service Coordinator Part-time Permanent

Found in: Jooble UK C2 - 2 weeks ago


Liverpool, United Kingdom Hawthorn Maintenance Full time

Hawthorn offer quality, cost effective air conditioning and heating installation and servicing to commercial businesses across mainland U.The Service Coordinator will play a pivotal role in coordinating and managing the schedules, workloads, and resources of our field service engineers. This position involves close collaboration with both internal teams and external teams to ensure timely and effective service delivery.
To provide comprehensive administrative and organisational support, in order to contribute to the effective running of the business.
Coordinate and manage the diaries of field service engineers.
Arranging accommodation for operatives working away from home
Answering telephone calls and handling them as appropriate
Ensuring compliance with the companies health and safety, quality and environmental procedures
Communicate with customers to schedule appointments and service visits.
Provide updates on service progress and address customer inquiries.
Experience of Co-ordinating within a similar environment or service based industry
Computer literate with a sound knowledge of Microsoft packages & SAP
Effective communication skills and customer service attitude
5:00pm Monday to Friday



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