Dental Administrator

2 weeks ago

Wimborne Dorset, United Kingdom SOUTH COAST DENTAL SPECIALISTS Full time
*South Coast Dental Specialists - Wimborne*

*Full time*

*Dental Administrator - Receptionist*

South Coast Dental is an award winning specialist dental practice dedicated to providing exceptional patient care and treatments. Our team is committed to creating a welcoming and professional environment for our patients and staff.

We are currently seeking a highly organized and motivated Dental Administrator and Receptionist to join our dynamic team.

The position will be a full time permanent position.

*Hours:* 8-5:00pm Monday, Tuesday, Wednesday, Thursday and Friday.

*Salary:* Dependant on experience

*Location:* South Coast Dental Specialists, Merley, Wimborne.

*The role: *Dental Admin Assistant/Receptionist

· Duties:
- Ensuring a comprehensive end to end process for our patients and referring dentists.
- Responsible for monitoring incoming referrals and assigning the referral to the correct Specialist.
- Sending out patient correspondence such as detailed treatment plans using different formats.
- Prioritising keeping our referring dentists up to date with their patient's treatment and progress.
- Reception duties to ensure a positive patient experience from arrival to departure.
- Stay updated on industry trends and best practices to continually improve the practice's operations.

*Experience and skills:*
* Treatment coordination experience preferred but not essential.
* The ability to keep calm and work methodically.
* Exceptional listening skills and a calm, empathetic approach to patients.
* Good communication with team members and clinicians to help build rapport.
* A smart appearance and professional attitude.
* An ability to work under pressure in a busy team environment.
* Motivated, friendly, flexible, punctual and organised.
* Dental knowledge an advantage.
* Knowledge of the SOE practice management system would be an advantage.

Effective communication skills, both verbal and written, with the ability to interact with patients, staff, and healthcare providers

· Exceptional organisational skills, with the ability to prioritise tasks and meet deadlines

· Proven experience as a practice administrator or similar role in a medical setting

· Excellent leadership skills, with the ability to motivate and inspire

· Proficient in using practice management software and electronic health records systems

If you are a highly motivated individual with a passion for healthcare administration, we invite you to apply for this position. Please submit your CV along with a cover letter detailing your relevant experience.

*Company benefits:*
* Competitive salary
* Company pension scheme
* Perk-box membership- employee discount scheme
* Extra day off for Birthday
* Support of a well-established friendly team
* Professional development opportunities
* Annual cost of living wage increase
* Employee of the month rewards
* Free parking

*Please note that all applicants must be eligible to work and remain in the UK.*

IND003

Job Types: Full-time, Permanent

Benefits:
* Company events
* Free parking
* Store discount
Schedule:
* Monday to Friday

Experience:
* Dental receptionist: 1 year (required)
* Administrative/Customer Service: 1 year (preferred)
* SOE Software: 1 year (preferred)

Work Location: In person

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