Front Of House Co-Ordinator

7 days ago

Cirencester Gloucestershire, United Kingdom St. James’s Place Full time

With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; Location: Cirencester Office
Workplace Type: On site Cirencester Monday to Friday
Employment Type: Permanent
Entry Level
To deliver a professional service, focusing on quality, service and relationships, you will be the first point of contact for all visitors to our SJP Head Office & responsible for the handling of inbound calls to SJP’s national switchboard, alongside the wider team.
Greet all Visitors, Clients and Partners, providing a professional and welcoming service, looking after visitors until their host arrives and prior to departure
Provide a professional switchboard service, re-directing calls as appropriate, collecting accurate messages and management of the voicemail functionality
Ensure any facilities issues are raised in a timely manner and monitored accordingly
Coordinate and handle the bookings of visitor parking and electric vehicle charging arrangements alongside granting access into car parks via intercom system
Build and maintain relationships with key stakeholders across the business to support building knowledge to assist the management team and the Partnership with day-to-day queries.
Strong IT capability in Microsoft Office: Word, Excel & PowerPoint
Experience in a front of house position
Due to the front of house nature of this role, we will require the successful person to be in location 5 days per week working either 8.30pm on a rota basis with the wider team.

We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
Competitive parental leave (26 weeks full pay)
Private medical insurance (optional taxable benefit)
10% non-contributory pension (increasing with length of service)
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break.

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