Front of House Manager

3 weeks ago


Cirencester, United Kingdom Blue Arrow - Newbury Careers Full time

Front of House Manager - Full TimeA countryside hospitality destination is seeking a confident and experienced Front of House Manager to lead its Reception team. This role is responsible for ensuring a seamless guest journey from arrival to departure, while fostering collaboration across departments to elevate the overall experience.The ideal candidate will be passionate about service excellence, able to lead by example, and skilled in managing guest feedback and team performance. A proactive mindset, strong communication skills, and the ability to remain calm under pressure are essential. Role Highlights:Lead and inspire the Reception teamEnsure smooth front-of-house operations and guest satisfactionCollaborate with other departments to enhance service deliveryManage guest feedback and drive continuous improvementSupport team development and engagementRequirements:Experience in a high-end hotel settingStrong leadership and organisational skillsFamiliarity with rota systems and PMS/CRM platformsService-focused with excellent problem-solving abilitiesKey Details:Full-time, permanent roleOn-site work onlyBenefits:Monthly service charge bonuses28 days annual leave + birthday offMeals...



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