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Project Support Officer

2 months ago

Worthing West Sussex, United Kingdom Prosperon Full time €14

We’re recruiting a Project Support Officer (job share - 2 days per week) to join our innovative and successful team, based in Worthing (West Sussex).
This is a Fixed Term Contract lasting for 6 months, and is a job share, offering 2 days of work per week.

28,000k basic salary (FTE) / £14 per hour.

Part Time Working ( 2 days per week)
Hybrid working - 1 day in the office, 1 day working from home
Fixed Term Contract for 6 months

The Project Support Officer is an essential member of the Professional Services Team who will have great attention to detail, a flexible attitude to work and ability to work to tight deadlines with changing priorities.

We are Prosperon: an award-winning IT Operations Management company with ambitious plans for growth.

Maintain project toolsets, ensuring adherence to company processes
Keep project data up-to-date ensuring relevant information is recorded appropriately and promptly
Manage and update the CRM daily
Communicate project information to team members and customers
Act as first point of contact for customers with project queries, ensuring issues are escalated as required to the Professional Services Project Manager
Provide all relevant supporting documentation in a timely manner
Manage travel arrangements, travel investigation for complex travel, visa arrangements


Knowledge and experience in Stakeholder Management
Previous use of maintaining records on a CRM/Database applications
Proficiency in working with the Microsoft Office suite
Enthusiastic, flexible, collaborative attitude

Strong organisational, prioritisation and time management skills

Effective communication and relationship building

Confident telephone manner

You’ll join our Project Management team, part of Professional Services, working in our office in Worthing, West Sussex (on a hybrid basis), and you will play a pivotal role in our successful team.

Prosperon is an IT Operations Management company and Value Added Re-seller. We are an Elite SolarWinds Partner and we are the #1 provider of Consultancy and Training Services in the UK and Europe, Middle East and Asia.

We deliver licensing, professional services consultancy, support and training on the SolarWinds® suite of IT monitoring and management solutions. We support customers in delivering the highest standards of problem solving and innovation.

You will join a friendly team who are passionate about delivering a high quality service to meet our customer needs, and you’ll join us on our ambitious growth journey for a bright future ahead.
True to our values of problem solving and innovation, we are flexible and dynamic and we value continuous improvement. We are passionate about developing talent and we support mentoring, apprenticeships and work experience opportunities for young people in our local community. We’re a Disability Confident employer, a Living Wage Employer and we support Flexible Working.

Testimonial from one of our Account Managers: “The company likes to keep us motivated and be the best version of ourselves, overachieving where possible and performing to the best of our abilities. We are also very fortunate to have a fantastic management team who are supportive and understanding, ensuring every employee feels valued and part of the team.”

I enjoy deployment work, fresh installations, but my favourite part is the advanced projects. If you are a motivated and organised administrator, and you are located to work at our office in Worthing, West Sussex once a week, we would love to hear from you.