Project Manager
4 weeks ago
We’re recruiting a Project Manager on a Fixed Term Contract (Maternity Cover) to join our innovative and successful team, based in Worthing (West Sussex).
Key information
- Full time role
- Fixed Term Contract for 11 months
- Hybrid working – 2 days in our Worthing office, 3 days working from home
- Salary range: £35,000 to 40,000 basic salary (FTE)
- Start date mid Nov 2024 through to mid Oct 2025
About the role
The key objective of this role is to own the primary responsibility for the successful delivery of client implementation projects within timescales, cost and quality targets, managing change requests where appropriate. Working with the team of technical engineers in delivery of successful client engagements and the scheduling of resource to maintain our high standards to customers.
Duties and Responsibilities
The following constitute the primary responsibilities for the Project Manager, with any other aspects necessary to support the technical engineering team.
- Managing the professional services scheduling
- Liaising with clients and engineers to align engineering resource to project delivery timescales
- Working with Technical Director to align technical skills to projects
- Ensuring that engineers work to their targets, balancing customer needs with engineers work/life balance
- Maintaining the Professional Services engineering calendar
- Provide logistical support to engineer engagements
- Managing Travel/Accommodation budgets
- Working with Business Support team
- Maintaining central visibility and understanding of active project status
- Managing a small team of Project Support Officers
- Acting as central client liaison, maintaining strong client relationships and act as a point of escalation for clients involved in the implementation of projects
- Engaging in project reviews
- Ensuring good communication is maintained for each and throughout project engagements
- Maintaining Risk/Issue register
- Maintaining Change register and acting as bridge to Account Manager on work items requested outside of agreed Statement of Works
- Creating and managing our Project Implementation Plans
- Review project documentation to ensure quality of documentation presented to customers is meeting standard
- Ensure PS engineers are prepared to deliver customer engagements
- Communicate and liaise with other company functions/depts. to ensure achievement of company professional services, ensuring we act as a single team
- Review CRM usage across team and highlight corrections where required
- Ensure PS team have the required resources to deliver assigned project engagements
- Maintain and improve Professional Service procedures
- Provide monthly reporting to internal management
Desirable skills
- PMP/Prince 2 or similar Project Management certification
Key Personality Traits
- Organised with attention to detail
- Able to work on own initiative and as part of a team
- Ability to work with and influence team members to achieve goals in positive forward-thinking manner
- Excellent written and verbal communication skills, including presentation skills
- Excellent problem-solving skills
- Ability to handle multiple tasks and projects
- Self-starter with can do attitude
What you’ll do
You’ll join our Project Management team, part of Professional Services, working in our office in Worthing, West Sussex (on a hybrid basis), and you will play a pivotal role in our successful team.
Who we are
Prosperon is an IT Operations Management company and Value-Added Re-seller. We are an Elite SolarWinds Partner, and we are the #1 provider of Consultancy and Training Services in the UK and Europe, Middle East and Asia.
What we do
We deliver licensing, professional services consultancy, support and training on the SolarWinds® suite of IT monitoring and management solutions. Our services ensure that customers benefit from our knowledge and experience with the result being a proactive approach to their management platforms. Prosperon strives for longevity in customer partnerships, with the end goal of maximising their return on investment as quickly as possible.
Join our team
You will join a friendly team who are passionate about delivering a high-quality service to meet our customer needs, and you’ll join us on our ambitious growth journey for a bright future ahead.
We are a family oriented, friendly, diverse team of 30 people based in the UK and Europe. True to our values of problem solving and innovation, we are flexible and dynamic, and we value continuous improvement. We are passionate about developing talent and we support mentoring, apprenticeships and work experience opportunities for young people in our local community. We’re a Disability Confident employer and we support Flexible Working.
Testimonial from one of our Account Managers: “The company likes to keep us motivated and be the best version of ourselves, overachieving where possible and performing to the best of our abilities. We are also very fortunate to have a fantastic management team who are supportive and understanding, ensuring every employee feels valued and part of the team.”
Testimonial from one of our Senior Engineers: “What I love about my job is the technical side, the nitty gritty under the hood stuff. I enjoy deployment work, fresh installations, but my favourite part is the advanced projects. I enjoy the creativity in finding a holistic solution. It’s a rewarding role.”
If you are a motivated and organised project manager, and you are located to work at our office in Worthing, West Sussex twice a week, we would love to hear from you.
Deadline for applications: Friday 25th October 2025
Our Recruitment Process:
- Prosperon is an Equal Opportunities employer, we are Disability Confident and support hybrid working.
- Successful applicants will be invited for a first stage and second stage interviews.
Thank you for your interest in applying.
Due to the high number of applications we receive, we are unable to respond to each one individually. If you have not heard from us by 31 October, please consider your application unsuccessful on this occasion. We appreciate your time and effort in applying and encourage you to apply for future opportunities.
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