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Deputy Manager

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Dorset, United Kingdom Salutem Shared Services Full time

About The Company The Mulberry Court family is recruiting Mulberry Court is a residential service in Gillingham, Dorset. As a member of the support team you will work with people who have varying degrees of disabilities to promote independence and choice through meaningful activities and experiences. The individuals we support go on day trips to lots of different places, such as Legoland, Longleat and Monkey World. They love going out for picnics and walks around the local area. They’re situated right next to a garden centre and take regular trips to their café for lunch They love cooking, gardening, arts and crafts and competitive games/sports baking cakes. Oh, and they love a BBQ One of the individuals they support Music is important to many of the people we support, Mulberry has in-house discos with karaoke as well as trips to music festivals and concerts loves music, they’re due to take him to a pink Floyd tribute concert in the near future The staff love working at Mulberry Court, they’ve describe the nature of their work as being more than just a job as it has a complete family feel where everyone is supported and everyone supports each other and has each other’s backs. The staff feel they are truly making a positive impact and difference to the lives of the individuals we support. About The Role As a Deputy Manager you will assist the Registered Manager in all aspects of the day-to-day running of the home, this includes ensuring that the needs of the service users are met, managing the staff team, monitoring the quality of care and support, ensuring high standards of professional practice, whilst achieving compliance with external regulatory standards. Reporting to the Registered Manager, the post holder will work to ensure that specialist and quality care and support for service users is maintained through assisting in the planning, implementation, supervision and evaluation of service user care and support. The Deputy Manager's will also be required to ensure that policies, procedures, systems and workplace practices are fully implemented and consistently applied. You will be passionate about motivating and empowering your team and encouraging their development. You will also be an inspiring role model, leading by example, imparting knowledge, championing best practice and promoting new thinking, enabling the team to help the people we support to make choices and decisions, live each day to the fullest and develop life skills along the way. We are looking for a highly motivated team member who will either have or be working towards NVQ/Diploma in Health and Social Care level 3/5. Experience of working with individuals with communication difficulties is desirable. A sound working knowledge and understanding of CQC Regulations and Standards, the Mental Capacity Act and the Deprivation of Liberty Standards is also desirable. Creating an environment where people feel safe, we work with each individual to build their confidence and skills, empowering them to lead a rich and fulfilling life as independently as possible. The successful candidate will need to show a high level of commitment and flexibility in the role and be able to work closely with the Registered Manager and staff team to ensure the very best outcomes are achieved for the individuals residing at Ashleigh House. In this role you will be expected to: Demonstrate written communication skills, sufficient to contribute to a record keeping system. Be able to demonstrate a warm, person centred and affirmative approach to the individuals we support. Be able to remain compassionate, and professional during challenging times. Be willing to work alongside clinical professionals Be open to new ideas and ways of working. Lead and delegate appropriately when on shifts. Complete regular staff supervisions. Be a positive role model in all aspects of our daily work life Assist an individual when in crisis to manage their behavioursBenefits FREE Online 24/7 GP Service for you and your family from a GP who can prescribe Competency Frameworks and Pay Scales Wagestream – where any day can be a payday Refer-a-Friend Scheme - Instantly earn points and cash rewards Sovereign Health Care Plan Canada Life, Group Life Assurance Blue Light Card Blink, our internal communications app Pension scheme Free DBS check (Disclosure and Barring Service)We have a massive duty of care towards those we support who are often the most vulnerable in society, which is why our staff are encouraged to keep up to date with vaccines and focus on self-care too. You can find out more about us on our recruitment site. There’s information about the team, our benefits, training and importantly what makes us ‘HumanKind’. If you like the look of us, register your interest for a role. You never know, you might find a job to love, just around the corner