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1st Line IT Support

4 months ago

York North Yorkshire, United Kingdom Hays Full time

1ST LINE IT SUPPORT / CUSTOMER SERVICE / WINDOWS 10 / ACTIVE DIRECTORY / IT HELPDESK

1st LINE IT SUPPORT

MULTIPLE 3 MONTH CONTRACTS

HYBRID WORKING - SHIFT PATTERNS

YORK HQ

DAY RATE - UP TO £140.00 UMB (INSIDE IR35)

Your new role

Multiple opportunities for 1st Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based Company. These roles can be worked on a Hybrid Basis - initially 3 days Office and 2 from Home and after a short Probation period - this can be reversed, giving you 3 days per week from Home. There will also be some weekend work required - which will be shared equally within the Team on a Rota Basis.

What you'll need to succeed

Candidates will ideally have the following key skills and experience - Training can be provided in some areas listed.

1st Line IT support experience on an IT Service Desk

Windows 10 support in a domain environment.

Experience working to and reporting against SLAs

Working in large scale, multi-site environments.

Hardware, software and peripheral troubleshooting and support.

Active Directory administration.

Excellent Customer Service

Microsoft Office 2016 troubleshooting and support.

What you'll get in return

The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is up to £140.00 - UMB Co (Inside IR35).