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Collections Advisor Permanent

4 months ago


Solihull West Midlands, United Kingdom Curve Group Holdings Ltd Full time €25,200

Collections Advisor
Hybrid working in Solihull - a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Full time & Permanent (includes evenings and Saturdays on a rota basis)
Competitive Salary of £25,200pa + Bonus & Benefits
As a Collections Advisor you will be the first point of contact for our Customers, working within our Contact Centre. Your specialist focus will be customers who are in arrears, showing early indicators of financial hardship and vulnerability. Speaking with customers over the phone via both inbound and outbound calling
We will invest training and development time in you for all you need in your role, you just need to be empathetic, enjoy helping customers solve their problems, listen and communicate well with customers.
At BNP Paribas Personal Finance, we're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.
We offer a competitive salary, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. Not to mention the all-important 20 days holiday + bank holidays each year to enjoy. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more, as well as monthly awards with plenty of opportunities to win vouchers and prizes.
BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.