Collections Specialist

3 weeks ago


North West, United Kingdom Ecruit Full time

Job Summary

We are seeking a skilled Collections Advisor to join our team at Ecruit. As a Collections Advisor, you will be responsible for contacting customers to discuss their outstanding debts and agreeing on repayment plans.

Key Responsibilities:

  • Contacting customers to discuss outstanding debts and agreeing on repayment plans
  • Providing excellent customer service and resolving customer complaints
  • Working closely with internal teams to ensure effective debt resolution
  • Staying up-to-date with industry regulations and best practices

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a dynamic customer service environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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