Service Advisor

Found in: Jooble UK C2 - 2 weeks ago

Basingstoke Hampshire, United Kingdom Inchcape Retail Limited Full time
Service Advisor - Toyota Basingstoke (£28,820pa + OTE circa £37k ) Create experiences you can be proud of. Working with world-class brands as a Service Advisor, you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And

with the right support from us, you’ll be able to progress as high as you can aim. What we can offer you 33 days’ annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available Retail discounts

that save you money every day Gym discounts, cash healthcare plans , and a

cycle-to-work scheme Car discounts

for new and used purchases and servicing Flexible pension scheme

and

Sharesave scheme

to grow your savings Family-friendly policies

that help you spend more time with the people that matter A

wellbeing programme

to support you and your family An internal

colleague recognition system

to celebrate achievements A

community volunteering day What you’ll do day to day Handling inbound & outbound telephone calls to existing customers (No Cold-Calling) Responding to customer email enquiries Quickly identifying the needs of the customers and guiding towards the service or product that will best meet their requirements Providing a high level of customer service which will allow you to build relationships with our customers to retain business Being organised and self-motivated to ensure targets and deadlines are met To up-sell additional brand products Helpful skills and qualifications Don’t worry about ticking off every single skill here

- if you care about delivering great experiences as much as we do, we want to hear from you. Ability to provide a first-class customer service with energy and enthusiasm A passion for your role and the tasks you undertake An effective multitasker who is methodical and efficient Has a genuine desire to help people and the team Attention to detail Be IT alliterate with the ability to use multiple systems at once Who we are Inchcape is a global automotive group that sells, services, and repairs the world’s best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you don’t need to love cars to work with us

- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That’s why we believe Inchcape is for everyone.

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