Technical Consultant Team Leader

2 weeks ago


Nottingham, United Kingdom Sharp UK Full time

Are you a proven leader with a passion for IT operations, team development, and delivering top-tier technical solutions?

Do you thrive in a fast-paced Managed Service Provider (MSP) environment, driving efficiency, collaboration, and operational excellence?

Team Leadership & Development : Lead and develop a high-performing regional Technical Consultant team, ensuring consistent delivery through regular 1-to-1s, performance reviews, and structured mentorship.
Quality & Compliance : Conduct quality control reviews of documentation, ensuring adherence to operational standards and best practices.
Client-Focused Operations : Provide on-site consultancy and manage IT operations for key clients, ensuring seamless system performance and client satisfaction.
Recruitment & Talent Management : Play a pivotal role in hiring and building a team equipped to deliver high-level IT services and operational support.
Service Auditing : Shadow and audit team members’ work to maintain operational consistency and uphold service quality.
Escalation Management : Act as the primary escalation point for complex technical and operational challenges, supporting the team in resolving critical issues.
Client Solutions & Projects : Oversee and deliver tailored IT operational solutions and manage complex projects from inception to completion.

Deep technical expertise in Microsoft 365, Azure, server hardware, operating systems, hypervisors, and networking equipment.
Commitment to ongoing development, ideally with or working toward Microsoft Expert-level certifications.
Career Growth : Access to cutting-edge technologies and opportunities for continuous professional development.
Recognition & Rewards : Competitive salary, benefits package, and the satisfaction of leading a team that drives real results.



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