Manager/Senior Manager/ Associate Director

4 weeks ago

London, United Kingdom Cognizant Full time

CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.Travel & Transportation Industry Consulting
The travel & transportation networks of a country are the arteries through which the economy thrives. In the UK, the travel & transportation sector is at the cusp of a digital revolution. The next-generation connectivity, data and digital technologies are transforming the way the travel via air, water, rail & road are designed, constructed, operated and maintained. Digital is enabling new opportunities to make travel more predictable, reliable and safe. With the ambitious mandate of Net-Zero, we are embarking on an exciting journey for the travel & transportation sector.
Cognizant is a strategic partner for several travel and transportation sector companies in the UK and across the world. By harnessing the digital technologies, we are helping our clients innovate and transform their business and technology operating models. Powered by the Cloud, IoT, data and AI, our solutions are helping the transport sector clients to increase their efficiency, reliability, safety while delivering a world-class passenger experience. This is an exciting time to be at Cognizant and help us engineer modern businesses for our clients.
The role involves providing subject matter expertise and domain advisory leadership in the capacity of a Consulting Partner for our clients in the travel sector, in addition to supporting the junior engineers, IT development team and Agile business analysts. Accountable for providing industry leadership to air & water travel customers including airlines, airports, cruises, etc.
Stakeholder management, responsible for developing positive, engaging and result oriented relationship with the client
Support application development, system integration, risk mitigation and support the client project engagement head, professional head of workstreams with technical expertise
Manage project stakeholders including IT delivery team, subject matter experts, business analysts and various client working groups
Provide technical leadership by coordinating and leading team meetings, managing the risk logs and taking ownership of the technical issues
Work with stakeholders and partners to mitigate the potential risks and any issues
Ensure account profitability
Meet revenue targets specific to the project as per annual plan
Meet account growth targets
Airline, Airport or Cruises domain experience
Strong domain knowledge in the area of customer & commercial (CRM, Loyalty, Selling/Servicing channels, etc.), Operations (crew management, fleet operations, Airport/port operations, fleet handling, etc.), Maintenance (Maintenance support, cargo tracking, etc) and Back Office (ERP, HR, Finance, etc,) with deep expertise shown in two or more areas in the airline or cruise industry.
Minimum understanding of concepts of reservations, inventory management, distribution in the travel industry is a must.
Knowledge of various strategic and tactical maintenance activities, work planning, scheduling & forecasting activities, operational reports, compliance & governance reports related to fleet (ships, aircrafts) would be essential.
Awareness of the product development activities, Agile methodologies, requirement analysis, proof of concept development activities
Leading and managing consulting teams of size 5-10
Knowledge of UK air/water transportation policies, standards, regulations and national legislation
Knowledge of the safety management and risk assessment process
Project management activities, governance methodologies, experience in IT system development for large government organisations
Experience in airline/cruise infrastructure management and safety critical environment
Good exposure to lead business development and account mining initiative to grow group revenue in travel & transportation space.
Strong foundational skills - communication, stakeholder management, forward planning; should have had ownership for project outcomes
Ability to interact with senior stakeholders at CXO Levels
CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.Learn how Cognizant helps clients lead with digital at or follow .

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