Education Quality Improvement Manager

4 weeks ago

Newcastle upon Tyne, United Kingdom NCG Full time

Higher Education Quality Improvement Manager
Hours: Monday – Friday
Type: Permanent
Imperial Recruitment Group are working in partnership with NCG who are looking to appoint a Higher Education Quality Improvement Manager
Responsible for developing a culture of innovation and continuous quality improvement, specifically across our external HE Partners.
Lead and manage the development and delivery of all aspects of quality improvement for Higher Education provision including the achievement of an integrated and customer focussed quality support function to provide an appropriate and responsive service and guidance to Partner HE managers and staff, and customers.
Contribute to quality aspects of business planning and performance monitoring processes
Work with the Assistant Director of HE Partnerships to identify and implement appropriate responses to address under-performance and good practice by continually monitoring progress.
Provide regular reports that are effective and accessible to ensure quality information and data is relevant, accurate, sufficient, and presented to aid decision-making processes.
Promote a culture of continual improvement by supporting those who manage curriculum areas, and regularly provide analysis on quality data to support partnership provision.
Provide advice and guidance on quality issues in relation to activities to ensure that curriculum developments and student experience are at the forefront of good practice.
Contribute to the learner voice strategy including student feedback mechanisms and support implementation of recommendations and potential actions identified.
Oversee and support, partnership self-assessment and review processes, leading to the improvement action planning process.
Create, maintain and develop links with a range of external educational partners and relevant local, regional, national networks, awarding bodies and institutions with respect to quality to ensure that Partner HE management teams are aware of current practice.
Contribute to the leadership and management of the Partner HE provision to provide continual improvement in the quality of service to students, including management of quality support staff.
Support the appraisal process by training and supporting staff in development activities associated with quality improvement, data and appraisal to resolve under performance and promote good practice.
Represent NCG at national, regional and local level and on cross college groups to ensure its effective promotion as a world class organisation.
Support the process of applying for industry accredited quality marks.
Identify and implement individual and group training needs and institutional development, with regard to quality enhancement and the associated action plans. Lead on quality improvement/training days developing activities, particularly those associated with quality assurance, data, and learning, teaching and assessment.
Responsible for taking a lead on initiatives and managing operational activities concerning all aspects of quality improvement across NCG and our HE Partners in a culture of continual enhancement.
Responsible for supporting quality processes, functioning of key resources and administrative activities related to quality in order to meet key NCG quality improvement and performance targets.
Participate in any staff review/performance management processes involving the identifying and meeting of training needs for self and others.
Comply with all NCG policies and procedures.
NCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.
Experience of teaching/training and leading curriculum delivery and student pastoral support in a college environment
Experience of utilising systems and procedures to assure quality and standards within an educational environment
Experience of utilising systems and procedures to assure quality and standards within an educational environment
Excellent ICT skills and the ability to handle and analyse data to inform decisions
Sound knowledge of the Higher Education sector including quality frameworks
The ability to think and operate at management level
Good planning and organisational skills
A Cert Ed/PGCE or equivalent teaching qualification
Post graduate qualification in a relevant discipline
Experience of teaching higher education within an FE vocationally related area
Knowledge of pedagogical theory and practice in Higher Education.
Knowledge of the use of IT software packages to inform quality and curriculum decisions

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