Collections Specialist

3 days ago


Warrington Cheshire, United Kingdom Haier Europe Full time

Three incredible brands, one brilliant team. Together, they’re helping us reach our goal: to be the number one home appliance business in the UK and Ireland. As an Order to Delivery Specialist, you’ll have a key part to play in the success of our organisation.
As an Order to Delivery Specialist , you’ll be accountable for ensuring the smooth and effective processing of customer orders from receipt through to delivery. Your remit will span all touchpoints of the customer journey, including updating customer data, processing delivery and collection orders, checking product availability, communicating with carriers and ensuring customer satisfaction.
You’ll be based out of our fantastic Birchwood park office (WA3 6XG) but you’ll also have the opportunity to work from home 40% of the time.
Up to 6% Employer Pension Contribution
~4 x Life Assurance
~25 days’ holiday + statutory
~ Hybrid working
~ Enhanced family leave policies
~ Enhanced sick pay policy
~ Employee Assistance Program
~ Training support schemes to aid your development
~ Free fruit and hot drinks
~ Brilliant staff discounts on products
~ Access to Reward Gateway which offers a wide range of retailer discounts
~ Birchwood Park has an on-site nursery, numerous restaurants and food outlets, a discounted gym and great public transport links

You’ll have excellent customer service experience gained in a fast-moving business with demonstrable experience building internal and external relationships. You’ll further be able to demonstrate a hands-on approach to problem solving, have excellent communication skills and working knowledge of Microsoft Office and be comfortable interpreting financial information.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.



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