Head of Service Desk Operations

About the Job:We have an exciting opportunity for a Head of IT Operations to join our team at Head Resourcing Ltd in Edinburgh. The successful candidate will be responsible for leading our IT function into its future state, interpreting the current IT strategy, and ensuring smooth delivery of the IT transformation programme.The role requires an accomplished...

Our client Dacoll Ltd. is a UK-based managed ICT services provider that has been delivering technology solutions and support since 1969. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and...

**Job Overview**We are seeking an accomplished IT Manager and Leader to join Head Resourcing Ltd in Edinburgh. The successful candidate will lead our IT function into its future state, interpreting the current IT strategy, and ensuring smooth delivery of the IT transformation programme.Responsibilities:Leading the IT functionInterpreting the current IT...

Job OverviewAt Head Resourcing Ltd, we are looking for a skilled Head of IT Services Manager to oversee the IT function and lead the IT transformation project. The ideal candidate will have a proven track record in IT management, with experience in managing service desk operations and IT engineering teams.The role involves leading all aspects of cyber...

About Us: Head Resourcing Ltd is a renowned company in Edinburgh, committed to delivering exceptional service and innovative solutions to our clients.Role Overview: We are seeking a skilled Service Desk Analyst to join our team, providing technical support and contributing to the success of our business.Responsibilities:Delivering first-class support...

Job OpportunityWe are seeking an accomplished Head of IT Service Delivery to lead our IT function in Edinburgh. This is an interim role requiring exceptional leadership and technical expertise in IT applications.The ideal candidate will have a strong background in security, cloud computing, and Microsoft environments. They will also have experience in...

Head Resourcing Ltd has an exciting opportunity for a Service Desk Engineer to join our team in Edinburgh.This role involves providing technical support and assistance to clients using Mac, PC, and printers, as well as participating in user administration and maintaining accurate documentation.The ideal candidate will possess excellent communication skills,...

About the Role:We are seeking a highly skilled and experienced professional to fill the position of Head of IT Service Delivery at Head Resourcing.Key Responsibilities:Service Delivery: Ensure the smooth operation of IT services, meeting the needs of our organisation.Team Leadership: Manage a team of eight IT professionals, providing guidance, support, and...

Kleboe Jardine Ltd is a reputable managed ICT services provider seeking a highly skilled individual to fill the position of Head of Managed Services and Operations. The successful candidate will be responsible for overseeing the day-to-day operations of our service desks, ensuring seamless service delivery that meets SLAs across a 24/7/365 support...

IT Service Desk Analyst required for my client based in either Edinburgh or Glasgow for permanent role paying £26-28k Reporting to the Head of IT, you will be part of the team who are the first point of contact for all IT requests and incidents to approx. 300 users **You will be responsible for** Service Desk Logging, prioritising, and tracking Service...

About the Opportunity:Head Resourcing is seeking a highly skilled and experienced IT professional to fill the position of Senior IT Manager. The successful candidate will be responsible for managing our IT function, ensuring the smooth operation of our systems and delivering high-quality IT services to our organisation.Key Accountabilities:Operational...

Join our team as a Technical Help Desk Analyst at Head Resourcing Ltd and enjoy the opportunity to work with cutting-edge technologies and deliver exceptional customer service.In this role, you will provide technical support to clients across various technologies, including Windows, Office, and other software applications.You will have a strong understanding...

Role DescriptionAs a Head of Technology Operations, you will be responsible for leading our IT team and providing exceptional IT services to our organisation. Key responsibilities include developing and implementing a comprehensive IT strategy, managing suppliers, and ensuring cyber security.Key Accountabilities:Develop and implement a comprehensive IT...

Job Overview: Head Resourcing Ltd is seeking an experienced IT leader to fill the role of Head of IT Transformation. The ideal candidate will have a strong background in IT management and a proven track record of delivering successful IT projects.Job Description:The successful candidate will be responsible for leading the IT transformation programme, which...

**About the Job:**Head Resourcing Ltd in Edinburgh has an exciting opportunity for a Head of IT Operations to lead their IT function into its future state. The successful candidate will interpret the current IT strategy and ensure the smooth delivery of the IT transformation programme.Main Responsibilities:Leading the IT function into its future...

About the RoleCareers Plus is looking for a highly motivated Service Desk Operations Coordinator to join our team. In this role, you will be responsible for conducting ticket reviews to ensure effective solutions are delivered.You will work closely with our team to provide proactive support and develop efficient processes.

**Service Desk Analyst - Edinburgh and Remote - 3 Month Contract** Our Public Sector client are currently recruiting for a Service Desk Analyst to join on a 3 month initial contract, inside of IR35. - Excellent customer care, communication skills and telephone manner. - Excellent organisational skills - Experience of working with an IT Service Desk or...

Job Summary: We are seeking an experienced Interim Director of IT Operations to join our team. The successful candidate will have a strong background in IT management and a proven track record of delivering successful IT projects.Job Responsibilities:The successful candidate will be responsible for leading the day-to-day operations of the IT function,...

Office Angels Edinburgh is recruiting for a global aviation company in search an experienced IT Service Desk Analyst to fulfil this role and join their team. The salary is £20-22k, with various shift patterns **including weekends**. This is a temporary into permanent role. IT Service Desk is a 24/7 Service Function for all our clients depots. All IT...

Service Desk Analyst Edinburgh £35,000 - £39,000 Head Resourcing is currently recruiting for an experienced Service Desk Analyst to join a leading client based in Edinburgh. You will be joining a growing and passionate team that support their users by providing first class service across a wide range of technologies. As part of a large team of...