Quality and Assurance Partner

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk ) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust's commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.

RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

Job overview

The Governance team are looking for a motivated and skilled individual to join the team. This is an exciting opportunity to broaden your skills and understanding of Governance. The post holder will work with the Care Groups to deliver governance systems and processes including those for risk management, investigations, clinical audit, NICE, national guidance and compliance. The post holder will work within Care Group management teams to facilitate cascade and follow up of governance work streams and compliance. The post holder will be self motivated, a good communicator and demonstrate effective organisational skills in working to deadlines.

Data gathering, collation, analysis and report writing will form a key part of this role and candidates should be able to demonstrate a high level of skill in this function.

Training and orientation will be available, however prior knowledge or experience of Governance drivers and transferrable skills would need to be demonstrated.

You must be adequately functional in Microsoft Office packages and able to take on new systems as needed in the role. The post holder will report to the Divisional Governance Advisor.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

• The primary duty of the post holder is to work with the Divisional Quality and Assurance Managers to ensure that the Trust can be assured that Quality and Safety targets are being monitored and that any risks associated with them are identified. To provide support assurance processes throughout the organisation.

• The post holder will be responsible for maintaining and updating an evidence library for key targets and ensuring that all policy and documentation required as evidence is appropriately managed and maintained.

• The post holder will work closely with the Divisions to promote and identify actions for governance issues, monitor incidents and serious incidents, agree remedial plans, audit plans, record actions and risk issues, ensure key themes and learnings from incidents, complaints and claims etc...

• The post holder will work with the Divisions by facilitating mock assessments, critical friends visits and interviews with staff, building working relationships to support the Trust with compliance to regulations and standards.

• To work with colleagues to ensure that assurance principles and outcomes are put into practice and embedded across the structure and functions of the organisation.

Working for our organisation

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and brand new, state of the art Emergency Department is in the process of being completed.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

Detailed job description and main responsibilities
• To provide assistance to the Divisional Quality and Assurance Managers in respect of key external inspections and reviews by bodies such as Commissioning Groups and NHSE/I. Assistance will include evidence gathering, facilitating meetings and other project support as determined by the Quality and Assurance Manager and Director and Deputy Director of Assurance.

• To work with the Quality and Assurance Managers to ensure compliance with the regulatory framework i.e. Care Quality Commission regulations and standards and identify best practice or other national guidance and support their implementation across all service areas.

• To co-ordinate serious incident investigations and work with Investigating Officers to collate statements, gather medical records etc and to ensure that SI's are completed within the required timeframe.

• To support the work of the Divisional Quality and Assurance Managers and clinical leads to identify areas of risks around standards of care, developing monitoring action plans and review/collation of supporting evidence.

• To support the work of the Divisional Quality and Assurance Managers and clinical leads in implementing the Clinical Audit Programme for each division including advising services on audit collection tools, design analysis.

• to work with the Divisions and Divisional Quality and Assurance Managers to identify, develop and facilitate the dissemination of good practice, guidelines, learned experience and policies throughout the organisation.

• To support the divisional leads to adopt and localise national guidance e.g. (NICE) and support their implementation across all service areas.

• To assist the Divisional Quality and Assurance Managers on the generation of reports produced from analysis of Divisional and Care Group level data and information in order to feed into and inform patient safety and safety improvement work.

• To produce reports as required for the Trust committees / groups and Trust Board.

• To assist in facilitation at workshops, staff induction programmes, away days and other events.

• To participate in Care Group meetings

• To assist with any other governance work as deemed appropriate by the Divisional Quality and Assurance Managers, Director and Deputy Director of Assurance.

Please see job description for more information

Person specification

Qualifications and Training
Essential criteria

• Educated to GCSE level in Math's and English

Desirable criteria

• Educated to A level standard or equivalent
• Preferably educated to Degree level in a health or quality improvement field
• IT qualification minimum ECDL or equivalent or willingness to undertake
• Evidence of Continual Professional Development and self directed learning

Experience
Essential criteria

• Demonstrable experience of working within a healthcare setting in a role with responsibility and decision making.
• Ability to organise and communicate details of meetings and training events

Desirable criteria

• Ability to write reports for circulation within teams and directorates.
• Ability to collect and analyse data so that it is understandable to the lay person

Skills, Knowledge and Abilities
Essential criteria

• Demonstrable knowledge of the functions of commissioning and provider services in the NHS
• Workable knowledge of the principles of clinical governance, clinical audit, clinical risk and clinical effectiveness
• Ability to design and format databases using excel
• Demonstrate ability to initiate meetings, follow up contacts and complete actions within context of current workload

Desirable criteria

• Workable knowledge of NICE
• Workable knowledge of Project management and management of change

Please note your application will be transferred from the NHS Jobs system to internal Walsall Healthcare Trac System. All correspondence will be sent via Trac

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.

** Please Note that this post may be identified as suitable and a preference given for Internal at Risk Employees**

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.

IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM

References from current and previous employers will be sought and must cover a minimum of 3 years employment. When completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover this period. Failure to complete this section may result in your application not being processed.

Please review the attached Job description and person specification carefully before applying to ensure that you meet the essential job requirements.

Candidates should be aware that, regardless of country of origin, their ability to communicate in written and spoken English to the standard required to carry out the post, will be assessed during the selection process.

Referee email addresses should be provided on your application form.

Following the closing date, if you have not heard from us within 6 weeks you may assume your application has been unsuccessful.

We reserve the right to close this job early. Interested applicants are therefore advised to apply as early as possible.

If a large number of applicants meet the essential criteria then random selection will be applied.

We are committed to operating flexible working practices wherever possible and committed to equal opportunities.

Employer certification / accreditation badges
Documents to download

• Job Description ( PDF , 214.0 KB )
• Person Specification ( PDF , 188.7 KB )
• Flexible Working Document ( PDF , 1.1 MB )

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