ECommerce Operations Manager

2 weeks ago

London, United Kingdom Seat Unique Full time €30,000

We are at the forefront of revolutionising the ticketing and hospitality industry by offering a safe, secure, and seamless online platform for fans to purchase official premium tickets and hospitality packages for their favourite sports, music and cultural events.

We exclusively power hospitality and premium ticket sales through over 60 direct partnerships, including prestigious clubs such as Burnley FC, Yorkshire Cricket, and the Jacksonville Jaguars UK to name just a few. 

If you are passionate about revolutionising the live events industry and creating memorable experiences for fans worldwide, Seat Unique is the place for you You should be detail-oriented, data-driven, and have a keen interest in the live events industry, ensuring our marketplace functions efficiently and delivers exceptional experiences for our customers and partners.

We're in the live events business, which means in-person events are our core. This translates to our company culture and this role requires the candidate to be in the office five days a week at our London HQ This in-person environment fosters agility. This includes managing inventory, coordinating with partners, resolving operational issues, and ensuring the accurate and timely display of event listings. You will also monitor marketplace performance, analyse data to identify improvements, and work closely with the wider team to ensure our platform meets the needs of both customers and partners.

Monitor inventory levels and ensure that all products are listed accurately and in a timely manner
Work with partners to ensure that their content is inputted correctly and efficiently
Be adaptable and able to work to last minute deadlines alongside strategic planning
Communicate effectively with team members, partners and stakeholders across the business
Experience in operations, preferably in a marketplace or e-commerce setting
Have excellent digital literacy
Target Compensation Package:
Up to £30k + quarterly bonus + share options + benefits.
Final offers may differ from the target compensation package, taking factors such as experience level and skill set into consideration.
 
Employee share options scheme
~ Quarterly bonus
~23 days of annual leave + public holidays
~ A top-tier private health insurance package
~ Penfold pension scheme
~ Employee Referral Scheme
~ Cycle to work scheme
~ Weekly Deliveroo vouchers
~

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