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Head of Clinical Services
4 months ago
We are looking for someone witha passion for providing high-quality care and the experience to manage adiverse team of healthcare professions.
The role will involve workingboth clinically and as a vital member of the Management Team. As a large GPPractice, we have opportunities for clinical staff in a range of disciplines tosupport our doctors in delivering great care for our patients. We alreadyemploy nurses (including specialists in mental health, long-term conditions,acute care and end of life care), Paramedics and Pharmacists. The successfulcandidate will also manage the Clinical Team Leaders and work with theExecutive Manager to develop services and ensure we are using our cliniciansefficiently and effectively.
This is an exciting opportunityto take a key role in shaping our services for patients
Main duties of the jobThe Head of Clinical Services willwork with the Partners as part of the Management Team with responsibility formanaging the range of health care professionals employed by the Practice. Thepost holder will also work autonomously within their professional scope ofpractice providing care for patients.
The post holder will work with theExecutive Manager developing the strategic direction of the Practice, and inparticular ensuring our clinical teams are working efficiently and effectivelyto deliver the outcomes desired for our patients.
The post holder will directly manageClinical Team Leaders and will support them in managing their teams.
Thepost holder will work with the Financial Performance Manager to ensure we meetthe national and local targets.
About usLatham House Medical Practice is one of the UKs largestdoctors surgeries, based in the Melton Mowbray, Leicestershire.
We are conveniently situated within 30 50 minutes ofNottingham, Leicester and Peterborough; Melton Mowbray is a large market townin the fortunate position of being surrounded by picturesque villages,beautiful countryside, and local activities.
Job responsibilitiesMajorDuties
Managerial
To provide clinicalleadership for all health care professionals in the Practice other thanGeneral Practitioners.
To develop andimplement plans to use the diverse workforce to best meet the needs of ourpatients.
To work with the non-clinical management toensure local and national targets are met.
To ensure all clinical staff receive thetraining and development required to fulfil their roles.
To support the Executive Manager in ensuring allclinical services meet CQC standards.
With the support of Partners to provide clinicalsupervision to a diverse range of health care professionals.
Oversee therecruitment, training, and supervision of all Clinical Team members.
Provide continuedprofessional development opportunities for team members.
Conduct regularperformance reviews, providing constructive feedback to achieve positiveoutcomes.
Clinical Practice
To carry out a fullhealth assessment of patient health care needs. To provide advice, initiatetreatment, and refer to another member of the team as appropriate.
To provide and maintain high standards.
Prescribe products to meet the needs of patientswithin the practice population.
Refer to other primary, community and secondarycare members within locally developed pathways.
To work in partnership with GeneralPractitioners and other professionals to develop protocols, standards andaudit tools to facilitate effective delivery of care.
Home visits as appropriate to patient careincluding Care Homes.
Work with others to change policies to improvehealth and well-being and reduce inequalities.
Therapeutic Monitoring
Checking compliance with and adherence to appropriatetreatments using a holistic patient-centred approach
Recognising abnormalities.
Identifying the impact oftreatment and implementing or recommending changes as appropriate.
Recognising issuesand gathering sufficient information to refer (e.g., drugs; domesticviolence; child protection; vulnerable adults; senior patients; socialproblems)
Education, Training and Professional Development:
Maintain continued educationby attendance of courses and study days as deemed useful or necessary forprofessional development and develop and maintain a personal learning plan inline with revalidation requirements.
Contribute to the education ofprimary and community care clinicians of all disciplines with specialresponsibility for nursing staff.
Create a learning environmentthat promotes the concept of life-long learning.
Contribute and participate asrequired in any research projects within the Practice.
RoleResponsibilities
Managerial:
Provide clinical leadership for the Practice
Develop and sustain a culture of team working across the Practice.
Be innovative in developing new ways of working where appropriate andsupport staff through change.
Manage the team performance including regular appraisals.
Work with the Executive Manager and wider team to ensure services areprovided efficiently and effectively and integrate with the wider business ofthe practice.
Clinical
Undertakeconsultation at an advanced level, using expert knowledge and clinical skillsto ensure patients receive high quality care, delivered in a timely manner.
Clinically examine and assesspatient needs from a physiological and psychological perspective, and planclinical care accordingly.
Assess, diagnosis, plan,implement and evaluate interventions/treatments for patients with complexneeds.
Proactively identify, diagnoseand manage treatment plans for patients at risk of developing a long-termcondition (as appropriate).
Diagnose and manage both acuteand chronic conditions, integrating both drug- and non-drug-based treatmentmethods into a management plan.
Prescribe and review medication for therapeuticeffectiveness, appropriate to patient needs and in accordance withevidence-based practice and national and practice protocols, and within scopeof practice.
Makedirect referrals to secondary care, mental health and social services withinlocally agreed pathways.
Maintainaccurate and contemporaneous records using the Practice clinic system.
Protectand promote the health and well-being of patients, their relatives andcarers.
Workcollaboratively with stakeholders across the Health and Social Care sectors,and in partnership with patients and/or carers, develop effective, efficientand preventative care plans.
Mentorand support other clinicians and undertake clinical peer reviews.
Liaisewith the Practices rota GP and other GPs as required.
ProfessionalRole
Maintain an up todate professional registration
Monitor theeffectiveness of own clinical practice through the quality assurancestrategies such as the use of audit and peer review.
Maintain ownclinical/professional expertise by participating in clinical activities,personal development planning, clinical governance and revalidation.
Participate incontinuing professional development opportunities to ensure that up-to-dateevidence-based knowledge and competence in all aspects of the role ismaintained.
Training requirementswill be monitored by yearly appraisal and will be in accordance with practicerequirements.
Keep up to date withpertinent health-related policy and work with the practice team to considerthe impact and strategies for implementation.
Pro-actively promoteyour role within the Practice.
Promote aprofessional approach at all times by dress and attitude to patients andcolleagues.
It will be necessaryto attend and contribute to various practice meetings as requested. (The onlyreason for not attending will be annual, study or sick leave).
Support thedevelopment of pathways with tertiary services to enable the Urgent CareClinics to become non-GP led.
See attached job description for full information about the role
Person Specification Knowledge- Understanding and knowledge of policy developments related to the delivery of primary care services.
- Understanding of systems to gain an understanding of the health needs of the Practice population as they relate to primary care.
- Understanding of managing people and delivering change
- Understanding evidence based practice
- Knowledge of national standards that inform practice (e.g. National Service Frameworks, NICE guidelines etc.)
- Understanding of their accountability arising from the relevant Professional/Governing Body.
- Understanding of equal opportunity and diversity issues
- Recognised and accredited Masters level relevant clinical qualification obtained or working towards.
- Advanced clinical practice.
- Advance clinical consultation and examination skills and diagnostic reasoning
- Independent Prescriber Qualification (Qualified to Diploma / Degree Module Level)
- Teaching/Mentoring qualification or qualification by experience to Diploma/Degree Module Level)
- Commitment to continuing professional development of self and others.
- A flexible and adaptable approach to maintain the consistent delivery of high quality services.
- Satisfactory completion of an enhanced check through the Vetting and Barring Service (this will be taken up if offered the post).
- Legal Right to work in the UK
- MMR/Hep B - Vaccinated or willing to be vaccinated.
- A commitment to anti-discriminatory practices in employment, training and service delivery.
- An understanding of Health and Safety responsibilities.
- Flexibility in working hours.
- Recent and relevant experience of working as a clinical practitioner
- Post registration experience (Minimum 5 years).
- Recent and relevant experience of managing team(s)
- Evidence of capacity to work successfully, both as an autonomous clinician and as part of a team.
- Proven ability to evaluate the safety and effectiveness of others and own clinical practice.
- Interpreting and implementing local and National policies, agendas for Health.
- Evidence of ability to deliver change in a clinical environment
- Relevant experience of management of long-term conditions
- Recent and relevant experience of acute medicine.
- Maintenance of up-to-date skills, knowledge and understanding; and on-going competence in all aspects of Primary Care.
- Ability to assess and manage patient risk effectively and safely in accordance with policies/procedures/protocols/legislation and the needs of the patient and to refer when clinically appropriate using agreed pathways.
- Excellent ICT skills, familiar with GP clinical system and with experience of using a range of programs and software including SystmOne, Microsoft Office, Excel, Word, PowerPoint, Outlook and the internet.
- Excellent interpersonal skills and strong communication skills.
- Able to engage and communicate with individuals and groups, both on a face to face basis and in writing.
- A conscientious and reflective clinical practitioner.
- Excellent time management skills and proven ability to prioritise workload.
- Confident in the accurate analysis of data and information; and identifying implications for the individual patient/impact on care plan.
- Able to support and motivate diverse teams of staff.
- Able to manage a team of professionals in an occasionally stressful environment.
- Ability to manage change.
- A strategic thinker.
- Proven record of effective use of networking and influencing skills.
- Experience of presenting information to wider audience.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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