Account -Business Development Manager (Permanent)
4 weeks ago
Job Specification: Account Manager- Business Development Hours: 37.5 hours per week, Salary: Competitive, plus benefits About Us: Elite Personnel is recruiting on behalf of our esteemed client. We are seeking a dedicated and dynamic Account Manager to join our client’s team. This role involves managing a portfolio of clients, ensuring high retention rates, and providing top-notch account management services. Key Responsibilities: Client Retention: Maintain and retain your portfolio of clients, ensuring an established KPI retention rate. Portfolio Management: Gain an in-depth understanding of the financial status of your portfolio, including individual value, billing, and contract renewal. Client Relationship Management: Establish and maintain strong client relationships through regular contact, including face-to-face/TEAMS meetings, phone calls, and emails. Interdepartmental Coordination: Collaborate with sales and operations teams during contract start-ups, ensuring a smooth handover to account managers. Marketing Coordination: Manage marketing requirements with internal departments or outsourced agents as needed. Responsive Communication: Respond to client emails, calls, and enquiries within 12 hours. Send acknowledgment emails when needed and manage expectations. Follow-Up: Proactively follow up on client queries, providing detailed responses. Product Requests: Handle adhoc/bespoke product requests and ensure proper recording and recharging of any expenses outside the client agreement. Liaison with External Services: Coordinate with external courier services/customs agents and internal colleagues for updates on restrictions/delays. Administrative Tasks: Carry out general administrative tasks related to client accounts and business operations. Invoicing and Payments: Ensure a clear and concise invoicing process and manage payments promptly, monitoring aged debt and communicating with the Accounts department. Stakeholder Communication: Manage stakeholder expectations through meetings, verbal, written, and email communication. Forecasting: Provide frequent forecasts to Operations Teams to ensure adequate client stock holding in line with KPIs/SLA’s. Project Management: Oversee contracts/roll-outs and day-to-day business operations. Reporting: Produce weekly, monthly, and quarterly status reports for clients, providing a bespoke service based on individual requirements. On-Site Installations: Conduct on-site/onboard installations in the UK and overseas, supported by the wider team, for periods up to 10 days. Service Expansion: Actively seek opportunities to increase services and income from your portfolio. Order Management: Ensure client purchase orders are correct and timely, monitoring and chasing replenishment orders. Cost Management: Record and recharge any associated costs outside the client agreement. Support for Account Administrator: Provide necessary information and guidance to your Account Administrator. Meeting Follow-Up: Document and follow up on client meetings with detailed minutes, action points, and deadlines. Regular Updates: Provide clients with regular updates on account activity and projects. Senior Director Requests: Respond to requests from the Senior Director efficiently. Expense Management: Submit expenses timely in accordance with the company expense policy. Key Attributes: Excellent organisational and time management skills High-level attention to detail Proactive attitude Strong communication and interpersonal skills Strong listening and questioning abilities Ability to prioritise and multitask Proficient in email, internet applications, and tracking tools Problem-solving skills and initiative Positive attitude towards people and challenges Commitment to personal development and achieving agreed actions Team player with a collaborative approach Respect for confidentiality Willingness to travel overseas Additional Information: Benefits: Free parking, 25 days holiday plus Bank Holidays and one “extra day” per year, life insurance (4x salary), government employment pension scheme (5% contribution), mobile phone contribution (£50.00 pcm), company credit card. Application Process: To apply, please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role. We look forward to hearing from you. Elite Personnel is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment noting due to high volumes we can only get back to candidates that match the spec which will be within 48 hours of your application thank you
-
Business Development Executive
4 weeks ago
Birmingham and surrounding areas in West Midlands, United Kingdom The Development Manager Full timeJob Title: Business Development ExecutiveLine Manager: Engagement ManagerOverview of Role: Utilise the local employer market to start and develop tech and digital careers for people in the region. Exceed KPI targets by ensuring continuous building and maintenance of a sizeable employer opportunities pipeline and converting the required number of employer...
-
Business Development Executive
1 month ago
Birmingham and surrounding areas in West Midlands, United Kingdom The Development Manager Full timeJob Title: Business Development Executive Line Manager: Engagement Manager Overview of Role: Utilise the local employer market to start and develop tech and digital careers for people in the region. Exceed KPI targets by ensuring continuous building and maintenance of a...
-
Business Development Executive
4 weeks ago
Birmingham and surrounding areas in West Midlands, United Kingdom The Development Manager Full timeJob Title: Business Development Executive Line Manager: Engagement Manager Overview of Role: Utilise the local employer market to start and develop tech and digital careers for people in the region. Exceed KPI targets by ensuring continuous building and maintenance of a...
-
Business Development Executive
1 month ago
Birmingham and surrounding areas in West Midlands, United Kingdom The Development Manager Full timeJob Title: Business Development ExecutiveLine Manager: Engagement ManagerOverview of Role: Utilise the local employer market to start and develop tech and digital careers for people in the region. Exceed KPI targets by ensuring continuous building and maintenance of a sizeable employer opportunities pipeline and converting the required number of employer...
-
Business Development Executive
2 weeks ago
Birmingham and surrounding areas in West Midlands, United Kingdom The Development Manager Full timeJob Title: Business Development ExecutiveLine Manager: Engagement ManagerOverview of Role: Utilise the local employer market to start and develop tech and digital careers for people in the region. Exceed KPI targets by ensuring continuous building and maintenance of a sizeable employer opportunities pipeline and converting the required number of employer...
-
IT Sales Account Manager
1 month ago
Solihull, West Midlands, United Kingdom CW Business Solutions Full timeJob Summary: You will be in charge of increasing revenue by finding, evaluating, and winning sales deals for our variety of IT products and services as an IT Sales Professional. This role needs a strategic thinker who has a thorough knowledge of technology solutions and a solid history in consultative sales. The best candidate will have outstanding...
-
IT Sales Account Manager
4 weeks ago
Solihull, West Midlands, United Kingdom CW Business Solutions Full timeJob Summary: You will be in charge of increasing revenue by finding, evaluating, and winning sales deals for our variety of IT products and services as an IT Sales Professional. This role needs a strategic thinker who has a thorough knowledge of technology solutions and a solid history in consultative sales. The best candidate will have outstanding...
-
IT Sales Account Manager
1 month ago
Solihull, West Midlands, United Kingdom CW Business Solutions Full timeJob Summary: You will be in charge of increasing revenue by finding, evaluating, and winning sales deals for our variety of IT products and services as an IT Sales Professional. This role needs a strategic thinker who has a thorough knowledge of technology solutions and a solid history in consultative sales. The best candidate will have outstanding...
-
IT Sales Account Manager
4 weeks ago
Solihull, West Midlands, United Kingdom CW Business Solutions Full timeJob Summary: You will be in charge of increasing revenue by finding, evaluating, and winning sales deals for our variety of IT products and services as an IT Sales Professional. This role needs a strategic thinker who has a thorough knowledge of technology solutions and a solid history in consultative sales. The best candidate will have outstanding...
-
Sales Account Manager
4 weeks ago
Solihull, West Midlands, United Kingdom CW Business Solutions Full timeJob Summary: Your role will be to boost revenue by identifying, assessing, and closing sales opportunities for our range of IT products. You will maintain relationships with current clients and learn about their particular requirements, so that you can keep their business and also find new revenue possibilities by showcasing the advantages of the...
-
Sales Account Manager
1 month ago
Solihull, West Midlands, United Kingdom CW Business Solutions Full timeJob Summary: Your role will be to boost revenue by identifying, assessing, and closing sales opportunities for our range of IT products. You will maintain relationships with current clients and learn about their particular requirements, so that you can keep their business and also find new revenue possibilities by showcasing the advantages of the...
-
Sales Account Manager
1 month ago
Solihull, West Midlands, United Kingdom CW Business Solutions Full timeJob Summary: Your role will be to boost revenue by identifying, assessing, and closing sales opportunities for our range of IT products. You will maintain relationships with current clients and learn about their particular requirements, so that you can keep their business and also find new revenue possibilities by showcasing the advantages of the...
-
Sales Account Manager
4 weeks ago
Solihull, West Midlands, United Kingdom CW Business Solutions Full timeJob Summary: Your role will be to boost revenue by identifying, assessing, and closing sales opportunities for our range of IT products. You will maintain relationships with current clients and learn about their particular requirements, so that you can keep their business and also find new revenue possibilities by showcasing the advantages of the...
-
Key Account Manager- IT Solutions
4 weeks ago
Solihull, West Midlands, United Kingdom CW Business Solutions Full timeJob Summary: Your role will be to boost revenue by identifying, assessing, and closing sales opportunities for our range of IT products. You will maintain relationships with current clients and learn about their particular requirements, so that you can keep their business and also find new revenue possibilities by showcasing the advantages of the complete...
-
Key Account Manager- IT Solutions
1 month ago
Solihull, West Midlands, United Kingdom CW Business Solutions Full timeJob Summary: Your role will be to boost revenue by identifying, assessing, and closing sales opportunities for our range of IT products. You will maintain relationships with current clients and learn about their particular requirements, so that you can keep their business and also find new revenue possibilities by showcasing the advantages of the complete...
-
Key Account Manager- IT Solutions
1 month ago
Solihull, West Midlands, United Kingdom CW Business Solutions Full timeJob Summary: Your role will be to boost revenue by identifying, assessing, and closing sales opportunities for our range of IT products. You will maintain relationships with current clients and learn about their particular requirements, so that you can keep their business and also find new revenue possibilities by showcasing the advantages of the complete...
-
Key Account Manager- IT Solutions
4 weeks ago
Solihull, West Midlands, United Kingdom CW Business Solutions Full timeJob Summary: Your role will be to boost revenue by identifying, assessing, and closing sales opportunities for our range of IT products. You will maintain relationships with current clients and learn about their particular requirements, so that you can keep their business and also find new revenue possibilities by showcasing the advantages of the complete...
-
Sales Account Manager
1 month ago
Wolverhampton, West Midlands, United Kingdom Permanent Futures Full timeManufacturing Futures is looking to recruit a Key Account Manager for our client who are a market leader in their respected field. There is no new business activity or cold calling, this role is managing existing key accounts who already deal with the company and to increase their Y-o-Y spend, but you do need to have experience of ‘in the room’...
-
Sales Account Manager
1 month ago
Wolverhampton, West Midlands, United Kingdom Permanent Futures Full timeManufacturing Futures is looking to recruit a Key Account Manager for our client who are a market leader in their respected field. There is no new business activity or cold calling, this role is managing existing key accounts who already deal with the company and to increase their Y-o-Y spend, but you do need to have experience of ‘in the room’...
-
Sales Account Manager
4 weeks ago
Wolverhampton, West Midlands, United Kingdom Permanent Futures Full timeManufacturing Futures is looking to recruit a Key Account Manager for our client who are a market leader in their respected field. There is no new business activity or cold calling, this role is managing existing key accounts who already deal with the company and to increase their Y-o-Y spend, but you do need to have experience of ‘in the room’...
