Sales and Service Coordinator

2 weeks ago

England, United Kingdom Ntrinsic Consulting Full time

We’re looking for people who are always searching for creative ways to grow and learn. We are looking for Head of Sales for our Energy Services business in Nottingham. Energy Services With the drive towards net-zero and energy security, as well as a need to reduce overall cost-to-serve, the UK energy industry is going through one of its largest periods of change. The transition to renewable generation, grid balancing, upgrades to infrastructure, the installation of smart metering and the transition to mandatory half-hourly settlement for residential properties all fall within the portfolio of services. Our solutions help industry participants and the wider business community to make sense of the increasing volumes of date and use it to power their future success. Not only do we have our HQ in Nottingham, we also have our exciting Project Delivery office in Rochester, Kent and this role will have responsibility over both – with trips to Rochester included as part of the role.

Someone who is experienced operating at a senior level, building relationships that foster trust. We need this leader to transform our sales team, who predominantly deal with inbound opportunities, to spotting and creating sales i.e. we need more hunters. You will be leading a team of 18 account managers and sales professionals in what is a small and competitive market. Success for this individual will be creating a proactive, customer centric, sales organisation that can double our revenues over the next 5 years in key growth areas.

Consistent track record of Sales leadership in the utilities market
Demonstrable success in product introduction, market development, strategy implementation
Good knowledge of CRM applications and reporting
To achieve profitable contract acquisition and retention targets in line with the strategic objectives
Presenting the Sales department status to wider UK management and Headquarters on a monthly basis.
Defining and ensuring implementation of the business sales strategy, policies and guidelines, in line with the overall business strategy.
Promoting the use of major opportunity win planning and large account planning to maximize success.
Collaborating with Strategy colleagues to define key market opportunities to support definition and identification of key customers / groups.
Assisting Strategy colleagues in gathering data for strategic market research and key customer surveys to identify respective strategic business opportunities.
Maintaining regular customer “temperature checks” to support annual NPS feedback and continuous improvement initiatives.
Driving and monitoring performance of key market development / new product introduction programs.
Ensuring effective sales setup capitalizing synergies in collaboration within and across company units (i.e. aligned setups, aligned processes, aligned incentive schemes, etc.)
Ensuring an effective sales organization and infrastructure to foster cooperation with other parts of the value chain (i.e. Marketing & Communication, Product Management, operational delivery, etc.)
Promoting department career progression, talent management and succession planning.

To benefit from a competitive salary, a company car and a comprehensive benefits package. Opportunities for professional growth and development.26 days annual leave, with the option to buy an additional 5

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