Customer Service Coordinator

2 weeks ago


England, United Kingdom Satarah Recruitment Full time

New Job: Customer Service Coordinator
You will be providing customer service and sales support to this growing business based between Northampton and Wellingborough. You will be supporting operations, driving excellence in customer service while championing sustainability, sound good? Are you passionate driven and a dynamic individual looking to develop your career but wanting to work part time?
Working on site at beautiful offices and a great team


25 days holiday


Pension and life insurance
About the Job:As a Customer Service Coordinator, you'll be the linchpin in the team with a mission to provide first class sales and customer service support. Your role will involve coordinating with major construction contractors and assisting companies in achieving their sustainable goals. You will be working from a vibrant office, you'll collaborate closely with clients to tailor flexible solutions, ensuring they hit their KPIs and reduce costs.
Customer Service:
Investigate and resolve complaints swiftly


Collaborate with field sales to ensure service obligations are met and efficiencies maximised.


Navigate the companies 5 stage process for client and supplier accounts seamlessly.


Identify profit opportunities and maintain meticulous housekeeping on internal systems.


Provide stellar admin support when needed, from diary management to maintaining filing systems.
Account Management Support:
Monitor supplier increases and strategize solutions to maintain project profitability.


Proficient in Microsoft Office and other commonly used IT systems.
If you're ready to embark on an exciting journey with a progressive and growing business, where your skills are valued, and your passion for customer service makes a real difference, then we want to hear from you



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