Event Assistant Immediate Start

3 weeks ago


United Kingdom Live Group Full time

Digital Project Assistant
An exceptional opportunity is available for a Digital Project Assistant to join our trailblazing team at one of the UK's premier organisations in event management and communications.

We are at the forefront of revolutionising the communications, engagement, and events sectors. we're driving it, setting the gold standard for the industry. Our mission is to transform the landscape of communications and events, empowering our clients to do things others cannot.

it's a community of client-centric professionals dedicated to getting things done. We value the art of communication as much as the science of engagement, and we bring this ethos to every project we undertake. Here, you won't just be another cog in the wheel—you'll be a key player in a collaborative environment where your insights are valued, your contributions are recognised, and your professional development is a priority.

As a Digital Assistant you’ll be joining a fast-paced team that is responsible for the Live Group’s expanding digital product portfolio, a vital element of most of our events. You’ll be building event registration websites and mobile apps*, using our proprietary software, collating and managing delegate data, and supporting with badging for our global events.


*You will be responsible for supporting and delivering elements of multiple projects, which will involve onsite delivery at times. You will also support other teams within the company, including design, project and product development functions. There is opportunity for international travel.

To use internal systems to build and manage a diverse range of meetings, conferences, and events on behalf of clients. This will include but not be limited to event registration websites, event apps, event badging, and other digital tools.
Support on client websites and apps, ensuring assets are accessible on time and in line with the project plan
To work with the client to ensure the website build meets the agreed scope, following a client brief
Support with the testing all products, features and developments to ensure they meet the design, quality and user experience specification
Manage and edit client assets in line with project plan
Support multiple concurrent projects to a high standard
To support the team with managing event inboxes, pulling delegate reports, taking call notes and general event admin
To provide onsite support for projects across the UK and internationally
To work as part of a wider project team to deliver outstanding results for our clients, which includes design, technical production and content creation
To ensure all relevant team members are updated throughout event life cycle
Responsibility for compliance with GDPR and data security regulations and best practice (we are ISO 27001 certified)
To give clear briefs to all members of the team to ensure successful and timely delivery of the event
to grow projects and suggest innovative ways of working to clients
To support the Digital Team on larger digital projects.

Experience of dealing with customers via email and telephone
An understanding of event and delegate management tools such as Cvent would be advantageous
An interest in how digital tools support with and enhance an event
Proficiency in Microsoft Word, Excel and PowerPoint
Knowledge of or an interest in design would be a bonus



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