Immediate start Customer service assistant

3 weeks ago


United Kingdom Ritz Recruitment Full time

Temporary Customer Service Assistant, Salford, Manchester – £10.90ph- weekly pay
40 hours a week, Mon to Fri with alternating Saturdays, 3-4 weeks duration
They are looking for a proactive and motivated Customer Service Assistant who can provide first class Front of House service for the Residents and provide exceptional support with all daily operational responsibilities.
Welcoming on site enquiries, visitors and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service.
Deliver all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
Support in resident events and activities within the community.
Assist with community preparations, including move-in and move-out processes.
Develops and maintains local knowledge and information resources relevant to residents needs i.e. travel, entertainment, and amenities.
Screening property visitors, guests, and contractors.
Respond positively to customer queries and complaints, identifying and undertaking appropriate action in line with the clients’ procedures.
Proactively attends to or organises ad hoc minor cleaning equipment.
Proven Reception/Front of House/customer service experience, ideally within Property, Hospitality or Leisure environments.
Ability to adapt at pace and be motivated by exceeding customer service.
Proficient in the use of Microsoft Office Packages including Word, Excel and Outlook.
Please apply online for immediate consideration



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