Senior Reservations Manager
3 days ago
Third Space are now looking for a Member Concierge (Reception) Manager to join our Tower Bridge club. This role will play an integral part in ensuring the highest level of member satisfaction and exceptional customer service.
You ensure the smooth and efficient operation and co-ordination of the Concierge Department by providing a highly personalised service, ensuring maximum guest satisfaction and member experience.
Reporting directly into the Operations Manager, you will support with leading, training and providing support to the Front of House team. Drive member interactions from your team, ensuring each member receives a personalised service, building their trust with each interaction and forming long lasting professional relationships
Help members with every request in a clear and timely manner, giving accurate information about the club’s updates, procedures and policies, always striving for member satisfaction
Carry out all required Duty Manager tasks to the required standard, ensuring their team do the same
Proven track record of dealing with member complaints
Have great attention to detail and set a high bar when it comes to member experience
You will also receive discounted prices within our restaurant, Spa, Medical, Retail and Natural Fitness Food offerings as well as with our first-class Personal Trainers.
Third Space is a collection of luxury health clubs in London;
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Senior Reservations Agent
2 weeks ago
London, United Kingdom Reservations Full timeJoin the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a **Senior Reservations Agent**. This role will be based at The Landmark London Hotel, which is located in Marylebone just a short walking distance from both Marylebone and Baker Street stations. Some...
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Reservation Agent
4 days ago
London, United Kingdom Reservations Full time**#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...
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Reservations Agent
4 days ago
London, United Kingdom Reservations Full timeJoin the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a **Reservations Agent** at the Royal Lancaster London. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations. Some of our...
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Reservation Agent
6 days ago
London, United Kingdom Support Office Reservations Full timeAs Reservation Agent, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...
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Reservation Agent
1 week ago
London, United Kingdom Support Office Reservations Full timeAs **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...
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Reservation Agent
2 weeks ago
London, United Kingdom Haymarket Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at the Haymarket Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
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Reservation Supervisor
2 weeks ago
London, United Kingdom Haymarket Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Supervisor to join our highly successful team here at our Haymarket Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...
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Reservations Agent
4 days ago
London, United Kingdom Knightsbridge Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Knightsbridge Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
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Reservation Agent
1 week ago
London, United Kingdom Support Office Reservations Full timeAs **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...
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Reservations Agent
6 days ago
London, United Kingdom Knightsbridge Hotel - Reservations Full timeJoin our dynamic team at Firmdale Hotels' prestigious Knightsbridge location! We are currently seeking a vibrant and dedicated Reservations Agent to enrich our guests' experiences with unparalleled service and warmth. At Firmdale Hotels, we pride ourselves on delivering exceptional hospitality experiences in unique and luxurious settings. With a commitment...
