Customer Success Manager
3 weeks ago
A successful and growing Software company in London are seeking a Customer Success Manager to join their team on a permanent basis. This role will be working alongside the Head of Customer Success and will involve managing the entire lifecycle of a particular segment of Enterprise clients and will shaping the success strategy to build a team and grow from within. The ideal candidate must have a background and experience working in Sales and Success, and in an international SaaS, Web or Tech company. Key Duties:
- Develop and manage strong relationships with a large number of clients to understand their needs and challenges
- Be the main point of contact and liaison between clients and internal teams
- Take on new accounts, onboard and adopt processes, increasing product usage within their organisations
- Empower and work with clients to align their goals and challenges with the company’s solutions
- Lead online Webinars and demos to educate clients on product features and best practices
- Work proactively to ensure clients know the full potential of the company and seek opportunities to optimize usage
- Implement strategies to reduce churn and identify at risk clients
- Develop retention plans
- 3 years + experience in Sales & Success
- Experience working for an international SaaS, Web or Tech company
- Excellent communication skills
- Strong organisational skills
- Ability to take initiative and self-motivated
-
Customer Success Manager
3 weeks ago
Covent Garden, United Kingdom Twentyfour Recruitment Ltd Full timeA successful and growing Software company in London are seeking a Customer Success Manager to join their team on a permanent basis.This role will be working alongside the Head of Customer Success and will involve managing the entire lifecycle of a particular segment of Enterprise clients and will shaping the success strategy to build a team and grow from...
-
Customer Success Manager
2 months ago
Covent Garden, Greater London, United Kingdom Twentyfour Recruitment Ltd Full timeA successful and growing Software company in London are seeking a Customer Success Manager to join their team on a permanent basis. This role will be working alongside the Head of Customer Success and will involve managing the entire lifecycle of a particular segment of Enterprise clients and will shaping the success strategy to build a team and grow from...
-
Customer Success Manager
3 weeks ago
Covent Garden, Greater London, United Kingdom Twentyfour Recruitment Ltd Full timeA successful and growing Software company in London are seeking a Customer Success Manager to join their team on a permanent basis. This role will be working alongside the Head of Customer Success and will involve managing the entire lifecycle of a particular segment of Enterprise clients and will shaping the success strategy to build a team and grow...
-
Customer Success Manager
2 months ago
Covent Garden, Greater London, United Kingdom Twentyfour Recruitment Ltd Full timeA successful and growing Software company in London are seeking a Customer Success Manager to join their team on a permanent basis. This role will be working alongside the Head of Customer Success and will involve managing the entire lifecycle of a particular segment of Enterprise clients and will shaping the success strategy to build a team and grow...
-
Customer Success Manager
2 months ago
Holborn and Covent Garden, United Kingdom Twentyfour Recruitment Ltd Full timeA successful and growing Software company in London are seeking a Customer Success Manager to join their team on a permanent basis.This role will be working alongside the Head of Customer Success and will involve managing the entire lifecycle of a particular segment of Enterprise clients and will shaping the success strategy to build a team and grow from...
-
Customer Success Manager
2 weeks ago
Holborn and Covent Garden, United Kingdom Twentyfour Recruitment Ltd Full timeA successful and growing Software company in London are seeking a Customer Success Manager to join their team on a permanent basis.This role will be working alongside the Head of Customer Success and will involve managing the entire lifecycle of a particular segment of Enterprise clients and will shaping the success strategy to build a team and grow from...
-
Customer Success Specialist
2 months ago
London, United Kingdom Customer Management Resourcing (CMR) Full time**Customer Success Specialist (Contractor)** **Salary: £180-200 day rate Inside IR35** **Duration: 6-12 months** **Hybrid Working (Central London)** We have the perfect opportunity for an experienced Customer Success Specialist to join an International Asset Management firm based in Central London. Have you got excellent experience in Financial Services...
-
Customer Success Specialist
1 week ago
London, United Kingdom Customer Management Resourcing (CMR) Full time**Customer Success Specialist (Contractor)** **Salary: £180-200 day rate Inside IR35** **Duration: 6-12 months** **Hybrid Working (Central London)** We have the perfect opportunity for an experienced Customer Success Specialist to join an International Asset Management firm based in Central London. Have you got excellent experience in Financial Services...
-
Customer Success Manager
3 weeks ago
Greater London, United Kingdom Fundipedia Full time1. Main Purpose of Job As a Fundipedia Customer Success Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers who use Fundipedia. Your primary responsibility will be to build strong relationships with our clients, understand their unique needs, and proactively guide them to achieve maximum value from our...
-
Customer Success Manager
3 weeks ago
Greater London, United Kingdom Fundipedia Full time1. Main Purpose of Job As a Fundipedia Customer Success Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers who use Fundipedia. Your primary responsibility will be to build strong relationships with our clients, understand their unique needs, and proactively guide them to achieve maximum value from our...
-
Customer Success Manager
3 weeks ago
Greater London, United Kingdom Fundipedia Full time1. Main Purpose of Job As a Fundipedia Customer Success Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers who use Fundipedia. Your primary responsibility will be to build strong relationships with our clients, understand their unique needs, and proactively guide them to achieve maximum value from our...
-
Customer Success Manager
3 weeks ago
Greater London, United Kingdom Fundipedia Full time1. Main Purpose of Job As a Fundipedia Customer Success Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers who use Fundipedia. Your primary responsibility will be to build strong relationships with our clients, understand their unique needs, and proactively guide them to achieve maximum value from our...
-
Customer Success Manager
3 weeks ago
Greater London, United Kingdom Fundipedia Full time1. Main Purpose of Job As a Fundipedia Customer Success Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers who use Fundipedia. Your primary responsibility will be to build strong relationships with our clients, understand their unique needs, and proactively guide them to achieve maximum value from our...
-
Customer Success Manager
1 month ago
Greater London, United Kingdom Intelligent Reach - a Searchspring Company Full timeWHO WE ARE:Intelligent Reach/Searchspring provides ecommerce retailers with the industry-leading software platform for managing product data. With a global presence in London, San Antonio, Denver, Colorado Springs, Portland, Toronto, Sydney, and Bangalore, Intelligent Reach/Searchspring employees are dedicated to fostering an environment that enables...
-
Customer Success Manager
4 weeks ago
Greater London, United Kingdom Intelligent Reach - a Searchspring Company Full timeWHO WE ARE:The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Intelligent Reach/Searchspring provides ecommerce retailers with the industry-leading software platform for managing product data. With a global presence in London, San Antonio, Denver, Colorado Springs, Portland,...
-
Customer Success Manager
1 month ago
Greater London, United Kingdom Intelligent Reach - a Searchspring Company Full timeWHO WE ARE:Intelligent Reach/Searchspring provides ecommerce retailers with the industry-leading software platform for managing product data. With a global presence in London, San Antonio, Denver, Colorado Springs, Portland, Toronto, Sydney, and Bangalore, Intelligent Reach/Searchspring employees are dedicated to fostering an environment that enables...
-
Customer Success Manager
1 month ago
Greater London, United Kingdom Intelligent Reach - a Searchspring Company Full timeWHO WE ARE:Intelligent Reach/Searchspring provides ecommerce retailers with the industry-leading software platform for managing product data. With a global presence in London, San Antonio, Denver, Colorado Springs, Portland, Toronto, Sydney, and Bangalore, Intelligent Reach/Searchspring employees are dedicated to fostering an environment that enables...
-
Customer Success Manager
1 month ago
Greater London, United Kingdom Intelligent Reach - a Searchspring Company Full timeWHO WE ARE: Intelligent Reach/Searchspring provides ecommerce retailers with the industry-leading software platform for managing product data. With a global presence in London, San Antonio, Denver, Colorado Springs, Portland, Toronto, Sydney, and Bangalore, Intelligent Reach/Searchspring employees are dedicated to fostering an environment that enables...
-
Customer Success Manager
1 month ago
Greater London, United Kingdom Intelligent Reach - a Searchspring Company Full timeWHO WE ARE:Intelligent Reach/Searchspring provides ecommerce retailers with the industry-leading software platform for managing product data. With a global presence in London, San Antonio, Denver, Colorado Springs, Portland, Toronto, Sydney, and Bangalore, Intelligent Reach/Searchspring employees are dedicated to fostering an environment that enables...
-
Customer Success Manager
2 months ago
Surbiton, Greater London, United Kingdom Setyl Full timeJob Title: Customer Success Manager Company: Setyl Location: Based in Surbiton, southwest London. Our office is directly next to Surbiton train station, which is well-connected across London and surrounding areas. Position Type: Full time About Us: Setyl is a fast growth early-stage B2B SaaS business dedicated to supporting IT managers by providing...