Digital Content Officer
1 month ago
Digital Officer
Contract: 12 months fixed term
Our client is a charity with decades of experience supporting people across Scotland, providing those who need them with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult homelessness and Older People services.
They have the following benefits to help attract and retain the best talent, ensuring they provide high quality care to those we support, this includes:
6% employer pension contribution
Enhanced Sick Pay
Career development and progression opportunities
Role of the Digital Officer
Technology is recognised as an essential tool to enable our client to deliver quality Social Care Services successfully.
The role of the Digital Officer is important. Secondly to help the organisation fully leverage technical solutions to their full ability whether new or legacy.
The post holder will be assigned a base office but is expected to travel to other locations where required. Responsibilities of the Digital Officer
Supporting the Head of Digital to deliver their Technical/Digital Strategy.
Work with external IT Service Partners to ensure systems achieve operational, security and performance service level agreements.
Where required set up and maintain PC's, Laptops, Mobile Phones and other various hardware devices in line with our clients standard device configuration and warranty agreements.
Maintain the IT device inventory ensuring clear visibility of warranty information.
Providing and supporting both new and legacy technologies, such as Microsoft 365, that enable staff to collaborate and communicate across the public sector and beyond.
System administration for core applications including but not limited to their time and attendance application, mobile phone administration and care management system.
Help to establish a Digital Champions framework within the organisation to support the organisation to become more digitally capable.
Attend Digital Champion workgroups.
Liaise with IT Service providers, as appropriate.
Equality, Diversity and Inclusion
Represent and protect diversity through valuing everyone's contribution, by integrating diversity into all that you do and promoting its core values.
Self-Management
Able to work on a hybrid basis typically spending a minimum of 3 days a week at the base office, or an office hub.
While assigned to a base office there will be a need to travel to other locations depending on assigned work.
Record information as required and adhere to policies, procedures, guidelines and protocols.
Be aware of current Health and Safety policies.
These duties may be undertaken at the post holder's principal place of work, or at any other relevant office.
It is our clients policy to encourage the personal development of staff. All staff will attend statutorily required training and have access to training appropriate to the requirements of the role and their personal development.
Knowledge of Microsoft 365
Knowledge of Window 10 and Windows 11
One year of working experience in an IT Support role
Experience of Microsoft Power Tools
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