Digital Officer

1 month ago


Dalkeith Midlothian, United Kingdom Get Staffed Full time
Digital Officer Hours: 21 hours per week (over 3 days) Salary: £32,046.34 pro rata Contract: 12 months fixed term Our client is a charity with decades of experience supporting people across Scotland, providing those who need them with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult homelessness and Older People services. Why work with them? They have the following benefits to help attract and retain the best talent, ensuring they provide high quality care to those we support, this includes: 6% employer pension contribution Death in benefit cover (2 times salary) Enhanced Sick Pay Fully funded qualifications Career development and progression opportunities

Role of the Digital Officer Technology is recognised as an essential tool to enable our client to deliver quality Social Care Services successfully. The role of the Digital Officer is important. Firstly, to ensure that technology is accessible and is running smoothly and efficiently on a day-to-day basis. Secondly to help the organisation fully leverage technical solutions to their full ability whether new or legacy. The post holder will be assigned a base office but is expected to travel to other locations where required. It is essential that the postholder is proactive, approachable and is able to engage effectively across our services and at different levels of the organisation. Responsibilities of the Digital Officer Supporting the Head of Digital to deliver their Technical/Digital Strategy. Work with external IT Service Partners to ensure systems achieve operational, security and performance service level agreements. Working on-site where needed and supporting resolution of technical problems as quickly as possible. Where required set up and maintain PC's, Laptops, Mobile Phones and other various hardware devices in line with our clients standard device configuration and warranty agreements. Maintain the IT device inventory ensuring clear visibility of warranty information. Providing and supporting both new and legacy technologies, such as Microsoft 365, that enable staff to collaborate and communicate across the public sector and beyond. Participate in the investigation of new and innovative technologies to deliver improvements, savings, and efficiencies. Delivery of small to large-scale solutions for services. System administration for core applications including but not limited to their time and attendance application, mobile phone administration and care management system. Help to establish a Digital Champions framework within the organisation to support the organisation to become more digitally capable.

Joint Working Develop and maintain relationships with staff internally to ensure that IT systems operate in line with the organisation's operational requirements. Attend Digital Champion workgroups. Represent our client externally, as required. Contribute to task groups where appropriate. Liaise with IT Service providers, as appropriate.

Equality, Diversity and Inclusion Represent and protect diversity through valuing everyone's contribution, by integrating diversity into all that you do and promoting its core values.

Self-Management Deliver the vision and values of our client. Use own initiative to manage time effectively, keeping all work up-to-date and prioritising adequately. Able to work on a hybrid basis typically spending a minimum of 3 days a week at the base office, or an office hub. While assigned to a base office there will be a need to travel to other locations depending on assigned work. Create an image of cooperation, respect and goodwill in every aspect of your work. Recognise that you are accountable and responsible at all times in your role. Record information as required and adhere to policies, procedures, guidelines and protocols. Adhere to company and service specific procedures, guidelines, and protocols. Be aware of current Health and Safety policies. Undertake such additional duties, as directed by their line manager or other staff if appropriate, as would reasonably be expected of someone at this grade. These duties may be undertaken at the post holder's principal place of work, or at any other relevant office.

This job description is not an exhaustive list of tasks. Please note: It is our clients policy to encourage the personal development of staff. They will support staff in line with the requirements of the job and the responsibilities of the organisation. All staff will attend statutorily required training and have access to training appropriate to the requirements of the role and their personal development. Person Specification Education and/or Professional Qualifications Essential IT based qualification Knowledge of Microsoft 365 Knowledge of Window 10 and Windows 11 Able to do basic diagnosis on IT devices/systems

Desirable One year of working experience in an IT Support role Experience of Microsoft Power Tools

Experience & Skills Essential Able to demonstrate a natural enthusiasm for technology. Able to communicate technical solutions without the use of excessive technical jargon. Analytical skills able to successfully diagnose technical issues. Capable of interpreting when to fix and when and to escalate. Able to work independently as well as part of a team. Excellent presentation and communication skills.

Desirable Experience working within a social care organisation.#

Please click apply and you will be taken to a page where you can download our client's application form.

TPBN1_UKTJ

  • Dalkeith, Midlothian, United Kingdom Get Staffed Full time

    Digital Officer Contract: 12 months fixed term Our client is a charity with decades of experience supporting people across Scotland, providing those who need them with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult homelessness and Older People services. They have the following benefits to help attract and...


  • Dalkeith, Midlothian, United Kingdom Get Staffed Full time

    Digital Officer Contract: 12 months fixed term Our client is a charity with decades of experience supporting people across Scotland, providing those who need them with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult homelessness and Older People services. They have the following benefits to help attract and...


  • Midlothian, United Kingdom Cathcart Technology Full time

    I am working with a well-known software consultancy in Edinburgh who are looking to recruit a Digital Transformation Consultant for their Edinburgh or Bristol office. The company: They are a thriving software company, focused on Digital Transformation and cloud consultancy. Their head office is in Edinburgh, and they have a wide-ranging list of clients from...


  • Midlothian, United Kingdom QA Ltd Full time

    Employer description: ASA Recruitment is Scotland’s largest independent recruitment organisation who have been trading since 1970 and have offices in Aberdeen, Edinburgh, Glasgow, and Kirkcaldy. You are in safe hands - we are a very experienced apprenticeship employer and have employed at least 10 apprentices over the last few years. You will be part of...


  • Midlothian, United Kingdom QA Ltd Full time

    Employer description: At Endeavour, we pride ourselves on being more than just a technology provider; we are your strategic partner in achieving digital transformation and excellence. With offices in Edinburgh, Belfast and Manchester, we are positioned to serve businesses across the UK and Ireland, offering bespoke Microsoft technology solutions that drive...

  • Security Officer

    1 month ago


    Dalkeith, United Kingdom Amberstone Security Full time

    Amberstone Security is a dynamic and forward-thinking company who prides itself on the quality of its staff and the service they provide. Each year we are audited under the ACS (Approved Contractor Scheme) assessment and remain within the top ACS approved security companies within the UK. **Location**: Dalkeith **Hours**: Full Time **Shifts**:Tuesday to...


  • Midlothian, United Kingdom Page Personnel Finance Full time

    Our client is looking for a Legal Secretary Client Details A leading law firm Description This role will be based in either our Edinburgh or Glasgow office (if Glasgow based, the role will be dual-function and include front of house duties.) The role will be variable and challenging for the successful applicant. The primary responsibilities of this...

  • Marketing Assistant

    4 weeks ago


    Midlothian, United Kingdom Unity Sco. Full time

    Our company is looking to hire a Marketing Assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case...

  • Real Estate Secretary

    21 hours ago


    Midlothian, United Kingdom Cross Resourcing Full time

    Our well established Legal client is looking for an experienced Real Estate Secretary to join their busy team in either Edinburgh or Glasgow. What you’ll do Provide secretarial support to the Real Estate department with the ability to provide cover for other departments (Dispute Resolution, Corporate, Environmental, Waste and Renewables) when...


  • Midlothian, United Kingdom qed legal Full time

    The Real Este Team are highly regarded and work with an impressive bank of clients from major banks and financial institutions through to private investors. The team are looking for an experienced Legal Secretary to join them and assist with the smooth running of the department.Typical responsibilities shall include: Diary ManagementBooking MeetingsBooking...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    JPMorgan Chase & Co. is expanding its business and is investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with digital products and experiences. Our team is at the heart of driving this transformation, focused on developing innovative offerings that put the customer at the...


  • Midlothian, United Kingdom Avanti Full time

    Avanti Recruitment is currently partnered with a successful creative agency that for 50 years has created designs, marketing and digital solutions for some of the UK's biggest brands including Santander and Scottish Power. They are looking for a Remote Full Stack .NET Developer who wants to have a massive impact on their exciting, upcoming projects. They...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    You will be part of building digital products and services across the globe in a start-up atmosphere, backed by one of the leading financial services providers worldwide. If you are intellectually curious, honest, passionate, motivated and want to use and expand your skills while working on a new and exciting venture, you are what we are looking for.  ...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    International Consumer Business (ICB): JPMorgan Chase & Co. is expanding its business and is investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with digital products and experiences. Our team is at the heart of driving this transformation, focused on developing innovative...


  • Midlothian, United Kingdom SGN Remote Work Freelance Full time

    Salary: £29k - £34.8k per annum (Dependent on skills & qualifications) Reference: REQ3815 There is an opportunity for the position of Records Control Assistant, based in Edinburgh but covering the East Region and reporting to the Operational Planner. I keep people safe and warm by… Traveling and receiving information on Replacement Projects,...


  • Midlothian, United Kingdom Ad Warrior Full time

    Storytelling and Content Creator Location: Craigmillar Salary: £27,638 per annum Our client believes in a world of inclusion, free of isolation and loneliness, where a health crisis doesn’t mean a life crisis. The organisation supports people with disabilities and long-term health conditions to lead good lives and achieve what matters most to them. The...


  • Midlothian, United Kingdom Leonardo UK Ltd Full time

    **The opportunity**: Leonardo offers a range of Apprenticeships from 2-4yrs. across a variety of STEM and business routes, offering paid training, coupled with on the job learning that enables you to gain practical skills, experience and knowledge that sets up the best start to your career. We offer competitive entry salaries from £14,000 to £20,500pa and...


  • Midlothian, United Kingdom The University of Edinburgh Full time

    Communications ManagerGrade UE07 £39,347 to £46,974 per annumDevelopment and Alumni/Communications TeamOpen ended Contract: permanentFull Time: 35 Hours Per Week.The Development and Alumni department is keen to appoint a dynamic and experienced Communications Manager, to deliver alumni and philanthropy communications projects and to play a key role in...


  • Easter Howgate, Midlothian, United Kingdom Hays Full time

    Permanent Opportunity Your new company Legal Firm in Edinburgh City Centre. Your new role The aim of this role is to provide in-office support to the firm. You will be expected to carry out a wide range of tasks including;• Printing and Scanning • PDF conversions • Document Engrossments • Digital Site Support • Managing our file archive...