Apprentice Customer Experience Agent
4 weeks ago
Full time : Full Time Apprenticeship
Hourly rate: 11.09
A great starting salary of 21,620 rising to 25,684 after completion of the apprenticeship
~ An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
~ Huge discounts off your Mobile and Broadband packages, starting at 10 a month
~ Huge discounts off other tech such as Smart watches, speakers, tvs, gaming consoles and subscriptions
~ Discount codes to give out to friends and family
~ Support to carve your own career path. Were passionate about helping our people grow the career they want
~ Season Ticket Travel Loan giving you the funds to pay for your travel to and from work up front
~ Online GP: Access to a private GP 24/7 for you and your immediate family
Youll chat with customers over the phone, helping them with everything from billing questions to tech support. Every call is your chance to help people stay connected. Youll learn how to listen, solve problems, build relationships and deliver a great service.
As part of your apprenticeship, youll complete a 15-month NVQ Level 2 in Customer Service. Well support you every step of the way including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
Well give you all the training you need and were passionate about helping you kick start your career.
Youll make friends, learn new skills, and build confidence every day. Apply now and lets start building your future.
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