See more Collapse

Remote Support Specialist

1 month ago

Coalville Leicestershire, United Kingdom Amazon TA Full time

Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.
This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon’s current flexible work guidance. Amazon encourages open communication about unique needs for flexible arrangements.
Be aware of and adhere to applicable company policies when dealing with customer interactions
Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery
Work independently on projects or tasks to identify and resolve issues
A Support & Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support & Ops Specialist provides proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.
Advanced proficiency in both written and verbal in English (Minimum B2 Common European Framework of Reference, CEFR)
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Relevant experience in analysing data and creating reports for leadership Advanced proficiency in both written and verbal in English (Minimum B2 Common European Framework of Reference, CEFR)
Preferred qualifications are not required to apply for a position at Amazon. Proficiency in verbal and written German
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.

We have other current jobs related to this field that you can find below

  • Customer Operations Specialist

    4 days ago

    Coalville, Leicestershire, United Kingdom Amazon TA Full time

    Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations. This position is...

  • Customer Operations Specialist

    4 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon TA Full time

    Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations. This position is...

  • Customer Operations Specialist

    4 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon TA Full time

    Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations. This position is...

  • Operations Specialist, Amazon Freight EU

    3 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon TA Full time

    Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations. Is this the next step...

  • Support & Ops Specialist

    1 week ago

    Coalville, United Kingdom Amazon UK Services Ltd. Full time

    Experience in a similar role in retail or logistics or a similar customer facing, customer obsessed environment - Strong computer literacy. - Excellent verbal and written communication skills. - Experience in MS office mainly Word and advanced Excel (Pivot Tables, VLookUps) (6 Months Fixed Term Contract) At Amazon we believe that every day is still day...

  • Support & Operations Specialist

    3 weeks ago

    Coalville, United Kingdom Amazon UK Services Ltd. Full time

    Good working knowledge of MS Office, MS Outlook, and MS Excel proficiency. - Relevant previous experience in a similar role in retail or logistics or a customer facing role. - Highschool diploma or equivalent (GCSE). (Fixed Term Contract) At Amazon we believe that every day is still day one. A day to take the first step and a day to look forward to new...

  • Support & Ops Specialist

    2 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full time

    Experience in a similar role in retail or logistics or a similar customer facing, customer obsessed environment - Strong computer literacy. - Excellent verbal and written communication skills. - Experience in MS office mainly Word and advanced Excel (Pivot Tables, VLookUps)(6 Months Fixed Term Contract)At Amazon we believe that every day is still day one. A...

  • Operations Specialist

    2 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon TA Full time

    Providing excellent service every time is part of our mission to become the world's most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is...

  • Operations Specialist

    4 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon TA Full time

    Providing excellent service every time is part of our mission to become the world's most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is...

  • Operations Specialist

    2 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon TA Full time

    Providing top-notch service is at the core of our goal to be the most customer-focused company worldwide. As a Support & Ops Specialist, you play a key role in embodying our Customer Service Mission Statement by leveraging your operational expertise to support the UK network with technical abilities, process enhancement initiatives, and addressing customer...

  • Services Advisor

    4 days ago

    Coalville, Leicestershire, United Kingdom Amazon TA Full time

    At Amazon we believe that every day is still day one. That's the energy and passion behind Amazon. Be aware of and adhere to applicable company policies when dealing with customer interactions • Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience...

  • Support & Ops Specialist, Amazon Freight Eu

    4 weeks ago

    Coalville, United Kingdom Amazon UK Services Ltd. Full time

    Advanced proficiency in both written and verbal in English (Minimum B2 Common European Framework of Reference, CEFR) - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Relevant experience in analysing...

  • Operations Specialist, Amazon Freight EU

    4 weeks ago

    Coalville, United Kingdom Amazon UK Services Ltd. Full time

    Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is...

  • Support & Ops Specialist, Amazon Freight Eu

    2 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full time

    Advanced proficiency in both written and verbal in English (Minimum B2 Common European Framework of Reference, CEFR) Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Relevant experience in analysing data...

  • Transportation Specialist, Roc

    3 weeks ago

    Coalville, United Kingdom Amazon UK Services Ltd. Full time

    Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Relevant experience in analysing data and creating reports for leadership - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Advanced proficiency in verbal and written English The...

  • Operations Specialist

    4 weeks ago

    Coalville, United Kingdom Amazon UK Services Ltd. Full time

    Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is...

  • Operations Specialist, Amazon Freight EU

    4 weeks ago

    Coalville, United Kingdom Amazon TA Full time

    Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is...

  • Operations Specialist, Amazon Freight EU

    4 weeks ago

    Coalville, United Kingdom Amazon TA Full time

    Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is...

  • Operations Specialist, Amazon Freight EU

    2 weeks ago

    Coalville, United Kingdom Amazon TA Full time

    Providing excellent service every time is part of our mission to become the world's most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is...

  • Net Zero Specialist

    4 weeks ago

    Leicestershire, United Kingdom Consultus International Group Full time

    **Job title**:Net Zero Specialist **Working hours**:_ _**37.5 hours**_ _**(Monday - Friday) **Location**: Remote **_We are unique - as unique as you are_** You'll be joining a people-centric organisational, recently recognised as a 'very good company to work for' by Best Companies (2023). Voted as ‘Consultancy of the Year’ with the ‘Best Business...