Service Admin

3 weeks ago


Isle of Man, United Kingdom Orchard Recruitment Ltd Full time

Our Douglas-based client who is focused on fiduciary services with a reputation for excellence is looking to grow their team and are now seeking a Company and Trust Administrator to join and play a leading role within the firm.

In the role of Company and Trust Administrator you will be responsible for:

* Supporting the delivery of the company's service offer - focusing on adding value whilst maintaining exceptional service levels

* Support existing client base and new business team in developing new business referral channels

* Develop and maintain a "can do" culture wherein people are commercially aware, fully focused and able to meet efficiency targets

* Ensure the company contributes effectively to the Group's overall strategy for its corporate service proposition

* Manage client relationships with guidance from an Engagement Lead or Lead Director

* Administration of all aspects of corporate and trust structures

* Proactive awareness necessary to ensure the effective and efficient day to day management of client relationships

* Provide an ongoing and consistent high level of technical support to Senior Managers and Leads alike - focusing sharply on best practice

* Control work in progress, billing and debtor management in line with the company's procedures and targets

The ideal candidate for the role of Senior Administrator will:

* Hold or are working toward a recognised professional qualification e.g. ICSA, STEP

* Minimum of 2 years working in a relevant financial services environment

* Excellent communication skills and "people awareness" combined with the ability to establish productive working relationships at every level

* Technical experience in the administration of trusts and offshore fiduciary structures with a focus on excellent service

* Excellent commercial acumen

* Disciplined and organised

* Positive "can do" attitude

* Friendly and professional manner

* Flexible and enthusiastic approach

* Good knowledge of Microsoft computer applications and fiduciary management/data storage software (e.g. Viewpoint / Laserfiche)


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