Senior Admin
2 weeks ago
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Purpose
Overall knowledge of the Investment Operations Department
To be able to vet a client deal instruction, raise and logging deal instructions, place and authorise deal instructions in the market.
Execute instructions on behalf of Canada Life policyholders in line with Company service standards and the Canada Life Investment Governance Regulations.
- Ensure investment transactions are executed and reconciled within the expected timescales.
- To accurately record and execute dealing instructions on behalf of Canada Life policyholders in line with Company service standards and the Canada Life Investment Governance Regulations.
- Communicate with our customers and external counterparties to ensure all requirements are met.
- Accurately notify our policyholders and their advisers of any changes to their investments and assist with the co-ordination of their responses and onward instruction to the market.
- Maintain technical knowledge to facilitate rotation within Investment Operations teams to ensure service levels are maintained.
- Care for our customers by providing a high quality of service that is accurate and within stated timescales.
- To support the Team Lead / Management Team by delivering training and coaching to team members.
- To ensure that we provide a service to our customers in line with our Company values.
- To ensure that all investment activity and instructions are recorded, executed, settled and reconciled in a timely and accurate manner.
- To provide product and fund information, undertake tasks in response to customer requests, amend and maintain accurate company records, ensuring that legislative, customer and Company requirements and service standards are met.
- Ensure all internal and external communications demonstrate service excellence and keep our customers accurately informed.
- To deputise and represent the Team Leader, ensuring customer commitments are met. To act as a positive role model within and outside of Investment Operations.
- To train, coach and mentor new and existing team members, taking ownership of training plans.
- Keep us safe by ensuring our internal controls and processes satisfy Canada Life Governance and regulatory requirements
- Drive for results by continually review and improve the department's processes and procedures to ensure service levels are maintained and, where appropriate, enhanced in line with Company policies, regulatory, professional and legal requirements.
- To maintain a high level of technical and specialist skills, experience and knowledge, enabling rotation into other teams as and when required to ensure service levels are maintained.
- To co-ordinate, contribute and represent Investment Operations in ad hoc projects. To liaise and develop working relationships with other business areas across Canada Life and with our external counterparties as needed.
- Diligent and conscientious in the accuracy of their work, excellent attention to detail
- Excellent written and verbal communication skills
- Excellent Customer Service skills
- Previous experience in training and coaching
- "Can Do", proactive attitude.
- Ability to operate in a fast paced, dynamic environment and able to work under pressure.
- Intermediate knowledge and experience of MS Office
- Minimum 5 A* - C / 9 - 4 Grade GCSEs (including English and Maths) or equivalent - essential
- CISI Introduction To Securities - desirable not mandatory
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus.
"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for.
JBRP1_UKTJ
-
Senior Admin
2 weeks ago
Isle Of Man, Isle of Man, United Kingdom Canada Life Group (UK) Ltd (The) Full timeCanada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.The following information aims to provide potential candidates with a better understanding of the...
-
Senior Admin
2 weeks ago
Isle of Man, United Kingdom Canada Life Group (UK) Ltd (The) Full timeCanada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.A variety of soft skills and experience may be required for the following role Please ensure you...
-
Service Admin
1 week ago
Isle of Man, United Kingdom Orchard Recruitment Ltd Full timeOur Douglas-based client who is focused on fiduciary services with a reputation for excellence is looking to grow their team and are now seeking a Company and Trust Administrator to join and play a leading role within the firm. In the role of Company and Trust Administrator you will be responsible for: * Supporting the delivery of the company's service...
-
Senior CSP Administrator
3 weeks ago
Douglas, Isle of Man, United Kingdom Orchard Recruitment Ltd Full timeOur Douglas-based CSP Client is seeking a Senior Administrator to join their busy Corporate Services team. Their team provides services relating to a wide variety of corporate matters, including banking and finance (commercial property, ship and aircraft finance), restructuring, mergers and acquisitions, capital markets, employment, property and data...
-
Customer Service Senior Admin
2 months ago
Isle of Man, United Kingdom Canada Life Group (UK) Ltd (The) Full timeCanada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom...
-
Customer Service Senior Admin
1 week ago
Castletown, Isle of Man, United Kingdom Canada Life Group (UK) Ltd (The) Full timeCanada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. For a complete understanding of this opportunity, and what will be required to be a successful...
-
Loan Admin
20 hours ago
City of London, Greater London, United Kingdom Dnevo Partners Full time €50,000I am looking to speak with individuals with Syndicated, Agency or Bilat loans admin experience for a position with a global bank based in London but has branches in 33 countries. Please ensure you read the below overview and requirements for this employment opportunity completely. Key responsibilities of the role include: Liaise with borrowers and lenders...
-
Senior Building Surveyor
5 days ago
City of London, United Kingdom Brandon James Ltd Full timeAn entrepreneurial Senior Building Surveyor is now needed to join a small team of 7, who are looking to grow considerably this year, in their London office. The new Senior Building Surveyor will be working on a project work bias, with contract admin and project management of schemes ranging up to £140m redevelopment projects and cat A refurbs across the...
-
Senior Account Executive/Director
2 days ago
City of London, Greater London, United Kingdom YF Recruitment Full time €30,000 - €33,000National Account Executive- Snacking Food Scale-up (B-Corp Certified) East London (hybrid working) £30-33k plus annual company wide bonus We are partnering with an exciting, award-winning challenger brand in the health food category that has grown rapidly over the last few years, gaining listings across most major grocery multiples, foodservice and...
-
Senior Account Executive/Director
5 days ago
City of London, Greater London, United Kingdom YF Recruitment Full time €30,000 - €33,000Job Description National Account Executive– Snacking Food Scale-up (B-Corp Certified) East London (hybrid working) £30-33k plus annual company wide bonus We are partnering with an exciting, award-winning challenger brand in the health food category that has grown rapidly over the last few years, gaining listings across most major grocery multiples,...
-
Senior Account Executive/Director
7 days ago
City of London, Greater London, United Kingdom YF Recruitment Full time €30,000 - €33,000National Account Executive– Snacking Food Scale-up (B-Corp Certified) East London (hybrid working) £30-33k plus annual company wide bonus We are partnering with an exciting, award-winning challenger brand in the health food category that has grown rapidly over the last few years, gaining listings across most major grocery multiples, foodservice and...
-
Senior Account Executive/Director
6 days ago
City of London, Greater London, United Kingdom YF Recruitment Full time €30,000 - €33,000National Account Executive– Snacking Food Scale-up (B-Corp Certified) East London (hybrid working) £30-33k plus annual company wide bonus We are partnering with an exciting, award-winning challenger brand in the health food category that has grown rapidly over the last few years, gaining listings across most major grocery multiples, foodservice and...
-
Senior M365 SharePoint Admin
1 month ago
City of London, Greater London, United Kingdom Goodman Masson Full timeLooking for an exciting new opportunity to take on challenges and expand your skill set? My client is a forward-thinking housing association that is looking for someone like YOU to start immediately and work alongside a highly skilled team of colleagues on a SharePoint project Position: Senior M365 SharePoint Administrator Location : Central London ...
-
Senior Account Manager
6 days ago
City of London, United Kingdom Creativehood Limited Full timeSenior Account ManagernHybridnUp to £45K DOEnContent and SocialHey there! We're looking for a new Senior Account Manager to join one of our agency clients. An agency who create content. This is an exciting opportunity for a passionate Senior Account Manager to join a talented team of content strategists, creative thinkers, account leads, and producers.Your...
-
Senior IT Support Specialist
37 minutes ago
City of London, Greater London, United Kingdom Dgh Recruitment Full timeSenior IT Support Specialist/IT Senior User Support Specialist Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. A fantastic opportunity has arisen for a Senior IT Support Specialist/IT Senior User Support Specialist to join our London based global law firm on a permanent...
-
Senior Account Manager
7 days ago
City of London, United Kingdom Creativehood Limited Full timeSenior Account ManagerDo not wait to apply after reading this description a high application volume is expected for this opportunity.HybridUp to £45K DOEContent and SocialHey there! We're looking for a new Senior Account Manager to join one of our agency clients. An agency who create content. This is an exciting opportunity for a passionate Senior Account...
-
Senior Account Manager
6 days ago
City Of London, United Kingdom Creativehood Limited Full timeSenior Account ManagerHybridUp to £45K DOEContent and SocialHey there! We're looking for a new Senior Account Manager to join one of our agency clients. An agency who create content. This is an exciting opportunity for a passionate Senior Account Manager to join a talented team of content strategists, creative thinkers, account leads, and producers.Your...
-
Senior Account Manager
6 days ago
City Of London, United Kingdom Creativehood Limited Full timeSenior Account ManagerHybridUp to £45K DOEContent and SocialHey there! We're looking for a new Senior Account Manager to join one of our agency clients. An agency who create content. This is an exciting opportunity for a passionate Senior Account Manager to join a talented team of content strategists, creative thinkers, account leads, and producers.Your...
-
Senior Account Manager
6 days ago
City Of London, United Kingdom Creativehood Limited Full timeSenior Account Manager Hybrid Up to £45K DOE Content and Social Hey there! We're looking for a new Senior Account Manager to join one of our agency clients. An agency who create content. This is an exciting opportunity for a passionate Senior Account Manager to join a talented team of content strategists, creative thinkers, account leads, and producers....
-
Senior Ifa Administrator
1 month ago
City of London, United Kingdom Financial Divisions Full time**Senior IFA Administrator - Central London - £35k - £40k - Chartered IFA Firm - Mix of work from home and office based** My client is a medium sized wealth planning practice (circa 80 staff) based near Farringdon in the City of London who I have been assisting with their recruitment for the past 3 years and got to know their business incredibly well....
