Credit Policy Manager
6 days ago
The Credit Control team operates within the wider Order2Cash function, it is a dedicated and resilient team who balance the needs of the business with that of the customer through tact, self-confidence, and determination. Successful co-ordination of resources and effective management of stakeholders results in the team achieving their goals.
Order2Cash is responsible for the customer journey from order to bill including Credit Management, Credit Control, Billing Operations, Cash Collection and Allocation, Treatment & Controls and Quality & Governance.
The Credit Controller is ultimately responsible for collecting cash and reducing the exposure to bad debt against their own portfolio of accounts. They will build strong internal and external relationships and use excellent verbal and written communication skills whilst deploying the most effective collections strategies to manage the debt ledger to terms.
By using a structured and analytical approach, adhering to the collections processes, and adopting a risk focus, the Controller will, through resilience and determination, contribute to team goals by achieving their own targets.
B2B Credit Control
Is accountable for a portfolio of accounts and uses excellent verbal and written communication skills to secure payment for wholesale services provided to our partners. Makes decisions in line with the credit policy, applicable regulations and credit control processes. Performance and target driven
Is assertive and confident to protect the revenue of the business whilst balancing the needs of the customer and takes personal responsibility for quality, accuracy, and security. Builds long lasting relationships with the Credit Control team and key stakeholders, such as, our partners, account managers, customer service and billing teams. Holds stakeholders to account with time bound actions.
Risk Management
Has an appetite for managing credit risk and understands how this data will impact prioritisation of the portfolio. Our brand new “PXC Flex” benefit has launched in January 2025 and includes Flex30, an additional 30 hours* of leave every year for you to use how you wish
Our hybrid working policy offers you flexibility to work from home 40% of the time, with the other 60% connecting with your colleagues in one of our fantastic, accessible and collaborative office spaces
A starting holiday allowance of 25 days* holiday and up to 10 extra days* leave via our holiday purchase scheme
Free private healthcare for all employees, competitive pension scheme and the opportunity to earn bonus
Flexible salary sacrifice scheme including dental, gym, electric car scheme and much more, plus a huge range of shopping and leisure discounts so you can save even more cash
A range of inclusive employee networks to help integrate employees into life at PXC
(* Days and hours are based on a full-time employee’s working pattern and leave is pro-rated for part-time employee)
At PXC, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve.
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