Junior mobile desktop support Engineer

3 weeks ago

City of London Greater London, United Kingdom Global Technology Solutions Ltd Full time
Field Service Engineer Location: London - travelling to various customer sites Hours: The role will be covering 7.5-hour weekday shifts between the hours of 08:00 - 20:00 and pre-scheduled weekend rota cover between 08:00 and 16:00. Salary: £24,240 pa + company van Candidates must be willing and suitable to go through a BPSS

We have an exciting opportunity for a Field Service Engineer to join a blue chip organisation on a permanent basis in the Cambridge area

Due to this being a field / mobile role, a full UK driving licence is essential, and a company van will be supplied.

The responsibilities will include:

* Device and connectivity troubleshooting * Device imaging and configuring * Device swap outs and connectivity cabling, Wi-Fi * Device installs, moves, decommissions * Device stock control and asset management * Proactive maintenance, user familiarisation and guidance * Cable management * Smart hands and eyes * Liaison with other support teams

Essential Skills/Experience: * Previous experience in a similar role * Familiarity with Point of Sale devices * Familiarity with Cielo and Microsoft tablets, Lenovo / Dell Desktops and Laptops, KVM switches, Routers * Knowledge of Windows operating system and associated technologies * Knowledge of peripherals and their maintenance - printers, scanners * Be SLA focused and familiar with call management products * Familiarity with support procedures, scripts, and processes * Proven troubleshooting skills * Awareness of Payment Card Industry (PCI) compliance would be desirable * Ability to gain base level security clearance - BPSS * Valid UK Driver's License - Vehicle supplied

'In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information

Global Technology Solutions is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

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