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Academic Student Support

2 months ago

Guildford Surrey, United Kingdom Study Group Full time

Contract type: Full Time (37.5 hours per week) – Fixed Term (30/06/2026)
To provide progression support and advice to foundation year international students with the purpose of maximising student outcomes, achievement and satisfaction levels.
Support students to maximise their chances of automatically progressing to the degree course of their choice whilst ensuring the best possible student experience and achievement.
Provide personal tutorage support cover to students throughout the semester.
Gather student information from Personal Tutors on a weekly basis to establish ways of supporting students.
Ensure that students are referred to appropriate Study Groups, Universities, or external services where appropriate and necessary.
Communicate with non-progressed students as directed by the Head of Progression & Support.
Support Student Experience & Transition Co-ordinator in organising events e.g. university activities, faculty fairs, transition events, guest lectures and workshops for student development.
Support Student Experience and Transition Officer to formalise and organise Student Rep training, ensuring a bank of students is available as and when required
Support effective interaction with Alumni, facilitating the involvement of students.
Experience and knowledge of providing academic and/or pastoral support to international/ ESL students.
Experience of building build strong working relationships with internal and external colleagues
Experience in using data and reporting systems
Experience in organising events/activities/projects
Experience in being flexible and working to tight deadlines
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
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