Service Desk Operations Manager

We are looking for a seasoned Service Desk Operations Manager with a passion for driving service improvements and operational quality within the IT space. This position lies in a forward-thinking technology department within a well-established firm. As the Service Desk Operations Manager, you will be responsible for leading a talented team of 8 IT service...

Are you an experienced Service Desk professional with active DV clearance looking for a new role? We are partnered with a government organisation looking for a Service Desk Engineer on a long term contract to join our government client in Central London This role would be based full time on site in Central London, with no WFH Experience Experience...

Are you an experienced Service Desk professional with active DV clearance looking for a new role? We are partnered with a government organisation looking for a Service Desk Engineer on a long term contract to join our government client in Central London This role would be based full time on site in Central London, with no WFH ExperienceExperience supporting...

Are you an experienced Service Desk professional with active DV clearance looking for a new role? We are partnered with a government organisation looking for a Service Desk Engineer on a long term contract to join our government client in Central London This role would be based full time on site in Central London, with no WFH ExperienceExperience supporting...

Job summaryHave you ever thought about getting more from your career, using your passion for technology and customer service skills for a global organisation that delivers for the UK government and our international partners? If you�re passionate about technology and ready to lead a high performing team, this could be your next move.At FCDO Services, we...

**Job Overview** This post represents an exciting opportunity for an individual with experience in Service Desk and IT Support to further develop their knowledge and capabilities. You would be joining the IT Service Desk and End User Technology team. This team consist of 1st line engineers (Service Desk Operators) and 2nd line engineers (End User...

The primary task of the Service Desk Operator role is to efficiently resolve Service Desk requests to maintain an excellent IS service to the College staff and members. In addition, they will provide support to various IS projects and undertake proactive maintenance and system administration tasks. They will require an aptitude for working with end users...

IT Service Desk Manager Role: To manage and own the Service Desk function of the IT Services Division within the Company To ensure the performance of IT support services to customers within contractually agreed metrics Work with all departments, and all customers on a personal basis, to ensure excellent service delivery Responsible and accountable for the...

Customer Service Desk Manager Exciting opportunity for an enthusiastic, analytical, and strategic thinker to join a fast-growing, market leading IT partner. This role will be responsible for ensuring that the Customer Service Desk provides a seamless and efficient service to assist customers with their service requests and support needs. This role will...

About UsWe’re one of the fastest growing MSP Cloud Service providers in the UK, helping SMEs in the Accountancy and Professional Services sector with exciting digital transformation projects.We recently saved millions for an insurance company by building an anti-fraud application based on RPA - Robot Process Automation and we have similar projects in the...

Key responsibilities: Direct line management for a team of Service desk analysts, providing feedback through 121s and formal reviews Draft the Service desk strategy to drive the shifting of incidents and requests to more efficient and faster resolution processes and design a flexible and robust service Develop, gain agreement to, own and maintain the...

Role: Service Desk Manager We are supporting our client as they search for their next Service Desk Manager. The successful candidate will work within a team of highly driven experts, providing client-side support and overseeing the daily operations of the service desk team. This role involves managing a team of support professionals, implementing best...

Service Desk Analyst Circa £30k - £35k Fully Remote We are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help provide 2nd line technical support to their customers. The role will join the 24/7 team, working both Day Shifts and Night Shifts. This will operate on 4...

Service Desk Analyst Circa £30k - £35k Fully Remote We are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help provide 2nd line technical support to their customers. The role will join the 24/7 team, working both Day Shifts and Night Shifts. This will operate on 4 days on 4...

Service Desk Analyst Circa £30k - £35k Fully Remote We are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help provide 2nd line technical support to their customers. The role will join the 24/7 team, working both Day Shifts and Night Shifts. This will operate on 4 days on 4...

Service Desk Analyst Circa £30k - £35k Fully Remote We are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help provide 2nd line technical support to their customers. The role will join the 24/7 team, working both Day Shifts and Night Shifts. This will operate on 4 days on 4...

JLL supports the Whole You, personally and professionally. JLL supports the Whole You, personally and professionally. **What this job involves**: The Global Head of Service Desk Strategy and Ops will lead and execute the strategy to support our internal end users while also managing the relationship with the third party providing our service desk support....

Role OverviewAs a Service Desk Analyst, you will be the first point of contact for clients, providing critical support and ensuring the smooth operation of services. This role is pivotal in maintaining client satisfaction and operational efficiency. The ideal candidate will have previous experience in a service desk role within an enterprise environment,...

Role OverviewAs a Service Desk Analyst, you will be the first point of contact for clients, providing critical support and ensuring the smooth operation of services. This role is pivotal in maintaining client satisfaction and operational efficiency. The ideal candidate will have previous experience in a service desk role within an enterprise environment,...

Role OverviewAs a Service Desk Analyst, you will be the first point of contact for clients, providing critical support and ensuring the smooth operation of services. This role is pivotal in maintaining client satisfaction and operational efficiency. The ideal candidate will have previous experience in a service desk role within an enterprise environment,...