Customer Success Manager

Found in: Appcast UK C2 - 2 weeks ago


England, United Kingdom Artisan AI (YC W24) Full time

Company Description

Artisan is a mission to create advanced human-like AI Employees, called Artisans, and develop the operating system for SaaS, redefining the meaning of software. The company focuses on sales automation through its Artisan Sales platform which contains every tool needed for outbound sales, and its first Artisan, Ava, the Sales Rep Artisan. Ava automates the entire outbound sales process, including prospecting, lead research, email sequences, and meeting bookings.


Role Description

This is a full-time remote role for a Customer Success Manager at Artisan AI. The Customer Success Manager will be responsible for day-to-day tasks such as onboarding customers, showing them how to use the platform, auditing their accounts, monitoring success, being a point of contact for active users, and so much more.


Qualifications

  • Customer Satisfaction, Customer Retention, and Relationship Building skills
  • Analytical Skills
  • Customer Service experience
  • Strong written and verbal communication skills
  • Ability to work independently and remotely
  • Experience in the technology industry is a plus


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