Sales Support Administrator

3 weeks ago


Reading, United Kingdom KYOCERA Document Solutions UK Full time

Job Title: Sales Support Administrator

(Maternity cover 1 year)

Based: Reading Kyocera offer a hybrid working environment 3 days in Reading 2 days WFH)

Department: Indirect Sales

Reports to (Job Title): Head of Indirect Sales Nicola Yates

Main Goal

To provide central point of contact for KDUK Sales functions across the Kyocera UK Group. Responsible for Management of International sales requests into and out of the business, working with Customer Support and pre sales division.

Responsibilities/Tasks

  • Management of International sales enquiries both inbound and outbound
  • Will be single point of access for Bizagi system.
  • Placing PO’s for International orders working with CST and Kyocera’s Global dealer network
  • Providing pricing and availability information to partners
  • Monitoring backorders managing customer expectations in relation to availability.
  • Supporting KDUK Sales teams with Ringi administration tasks
  • Timely completion and submission of CCS / framework monthly claims working with respective contacts.
  • Management of new partner registrations via Connected.

Knowledge, Experience & Skills

  • This is a varied role that requires: Attention to detail, analysis of information, reporting skills, proficiency, deadline-oriented and time management. Some understanding of Print would be ideal but not essential.
  • Word, Excel, SharePoint and Salesforce

Competencies & Key Success Factors

  • Builds collaborative relationships, takes responsibility and ownership is self-motivated working well in a team but also on an individual basis.

The values that underpin the Kyocera Group are the 5 C’s- Communication, Courage, Commitment, Cooperation and Consciousness. It is our firm belief that employees should live by these values and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community.



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