Client Services Manager
4 weeks ago
Welcome to an exciting opportunity where ambitious individuals are invited to join a team of inquisitive minds and supportive peers. At Ascent we’re all driven by a shared passion, with diverse skills aimed at creating value for businesses through data, software development and the power of cloud tech.
**This position is based in London, United Kingdom.
About us
Ascent is a design-led software, data, and cloud business that specializes in advanced analytics and AI. We are an engineering business. We design, build, and manage cloud-native products, solutions, platforms & experiences on Azure.
Our pan-European community of engineers, architects, data scientists, and digital consultants helps customers take on challenges and opportunities, so they can do something new, or do existing things better.
From global insurance, pharma, healthcare, and retail to smart home devices, space exploration, and cricket - we get to work with some of the sharpest minds in the brightest businesses.
As part of our team, you'll be tasked with:
Our Client Services Manager underpins our focus on enterprise customer value delivery and development. Build trust and rapport with senior stakeholders in named accounts, understand, and influence their technology strategies, provide advice, and solve challenges. This person will be vital in driving Ascent's product roadmaps, assisting with case studies and event success.
Your role will involve:
- Being the overall account technical services portfolio owner for 2 or 3 of our most valuable enterprise clients.
- Shaping this new role with the Ascent Head of Enterprise Services, CCO & CTO in way that works best for Ascent, our customers, and your talents.
- Applying your experience in sectors like financial services or pharma to develop as a domain lead and uncover potential opportunities within business functions.
- Using your knowledge of Azure, dev ops, data or analytics to build solutions for our customers.
- Build trusted and value-based relationships with senior customer stakeholders.
- Own end-to-end service/solution value propositions (supported by internal and customer teams).
- Manage account cadence and steering. Forecast and own account roadmap, revenue, and capacity plan.
- Drive Ascent product, portfolio, and recruitment as a key internal customer.
- Lead, evangelise and promote your accounts internally and externally.
- Lead a team of technology SMEs, commercial and legal support, and sometimes our executive to provide customer value.
We are looking for passionate and driven individuals who have:
- Experience of digital transformation within the financial services or pharma sectors
- Successfully owned and sold a broad range of high value tech services/solutions to large/enterprise customers
- Experience as a sales or delivery SME across a wide range of modern technologies
- Knowledge of building solutions with Azure, dev ops , data or analytics
- A strong customer value focus
- Proven team, opportunity and solution management experience
- An ability to build confidence through integrity
- A strong motivation to learn, grow Ascent based on results and define your career here in the process
Insight into Ascent
At Ascent, we're all about connecting data, software, and purpose to achieve remarkable outcomes. Our focus is on facilitating digital transformation by helping our clients solve problems, innovate, and improve existing processes.
As a growing company, we offer numerous opportunities for you to make a difference within your career and your team as well as the broader business. Collaboration and support are at the core of our culture, and you'll have the chance to work on exciting projects alongside talented colleagues and be a part of one of our many communities.
We embrace a hybrid working model, dependent on the roles key focuses and needs we provide flexibility for you to work from the office, meet with clients as required, or work remotely in a manner that suits your preferences and productivity. Along with a competitive salary commensurate with your experience, we offer 25 days of annual leave, in addition to public holidays, a contributory pension plan, and other essential benefits.
At Ascent, diversity and inclusion are fundamental principles that guide our actions. We are committed to fostering an environment where everyone is valued and respected, regardless of gender, pregnancy, and maternity status, marital or civil partnership status, sexual orientation, race, nationality, ethnic origin, age, religion or belief, or disability status. If you need any reasonable accommodations during the application process, please inform us.
-
Deputy Client Services Manager
4 weeks ago
London, United Kingdom Rapport Guest Services Full timeRole Responsibility Ensure adherence to operational and service standards from the whole team Promote accountability from the whole team Hands on approach within daily operation and managing team's performance Leading and managing various projects for the clients Encouraging and promoting team engagement Ability to build excellent rapport...
-
Client Services Project Manager
3 weeks ago
London Area, United Kingdom Epiq Full timeThe ECAR Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful candidates must have team leadership experience and a professional background in the Class Action and Restructuring industry to successfully manage multiple...
-
Client Services Project Manager
3 weeks ago
London Area, United Kingdom Epiq Full timeThe ECAR Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful candidates must have team leadership experience and a professional background in the Class Action and Restructuring industry to successfully manage multiple...
-
Client Services Project Manager
3 weeks ago
London Area, United Kingdom Epiq Full timeThe ECAR Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful candidates must have team leadership experience and a professional background in the Class Action and Restructuring industry to successfully manage multiple...
-
Client Services Project Manager
3 weeks ago
London Area, United Kingdom Epiq Full timeThe ECAR Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful candidates must have team leadership experience and a professional background in the Class Action and Restructuring industry to successfully manage multiple...
-
Client Services Account Manager
2 weeks ago
London Area, United Kingdom Tribal Tech - The Digital, Data & AI Specialists Full timeJob Title: Client Services Account ManagerCompany: Independent AgencyLocation: Central LondonAbout Us: A is a dynamic and forward-thinking independent agency specializing in paid media and offline planning. We pride ourselves on delivering innovative solutions to our clients, helping them achieve their marketing objectives effectively. As a Client Services...
-
Client Services Account Manager
2 weeks ago
London Area, United Kingdom Tribal Tech - The Digital, Data & AI Specialists Full timeJob Title: Client Services Account Manager Company: Independent Agency Location: Central London About Us: A is a dynamic and forward-thinking independent agency specializing in paid media and offline planning. We pride ourselves on delivering innovative solutions to our clients, helping them achieve their marketing objectives effectively. As a Client...
-
Client Services Account Manager
2 weeks ago
London Area, United Kingdom Tribal Tech - The Digital, Data & AI Specialists Full timeJob Title: Client Services Account ManagerCompany: Independent AgencyLocation: Central LondonAbout Us: A is a dynamic and forward-thinking independent agency specializing in paid media and offline planning. We pride ourselves on delivering innovative solutions to our clients, helping them achieve their marketing objectives effectively. As a Client Services...
-
Client Services Account Manager
2 weeks ago
London Area, United Kingdom Tribal Tech - The Digital, Data & AI Specialists Full timeJob Title: Client Services Account ManagerCompany: Independent AgencyLocation: Central LondonAbout Us: A is a dynamic and forward-thinking independent agency specializing in paid media and offline planning. We pride ourselves on delivering innovative solutions to our clients, helping them achieve their marketing objectives effectively. As a Client Services...
-
Client Services Account Manager
3 weeks ago
London Area, United Kingdom Tribal Tech - The Digital, Data & AI Specialists Full timeJob Title: Account ManagerCompany: Independent Agency Location: London Job Description:As an Account Manager, you will be responsible for managing client accounts across various advertising channels including Out-of-Home (OOH), TV, Radio, Print, and Digital. You will serve as the primary point of contact for clients, ensuring their needs are met and their...
-
Client Services Account Manager
3 weeks ago
London Area, United Kingdom Tribal Tech - The Digital, Data & AI Specialists Full timeJob Title: Account Manager Company: Independent Agency Location: London Job Description: As an Account Manager, you will be responsible for managing client accounts across various advertising channels including Out-of-Home (OOH), TV, Radio, Print, and Digital. You will serve as the primary point of contact for clients, ensuring their needs are met and...
-
Client Services Account Manager
3 weeks ago
London Area, United Kingdom Tribal Tech - The Digital, Data & AI Specialists Full timeJob Title: Account ManagerCompany: Independent Agency Location: London Job Description:As an Account Manager, you will be responsible for managing client accounts across various advertising channels including Out-of-Home (OOH), TV, Radio, Print, and Digital. You will serve as the primary point of contact for clients, ensuring their needs are met and their...
-
Client Services Account Manager
3 weeks ago
London Area, United Kingdom Tribal Tech - The Digital, Data & AI Specialists Full timeJob Title: Account ManagerCompany: Independent Agency Location: London Job Description:As an Account Manager, you will be responsible for managing client accounts across various advertising channels including Out-of-Home (OOH), TV, Radio, Print, and Digital. You will serve as the primary point of contact for clients, ensuring their needs are met and their...
-
Head of Client Services
1 day ago
London Area, United Kingdom Orla Rose Associates Full timeHead of Client ServicesOlra Rose Associates is partnering is a boutique wealth management firm specializing in personalized financial services for private clients. With a commitment to integrity, expertise, and client-centered solutions, we offer bespoke wealth management strategies tailored to meet the unique needs and goals of each individual...
-
Head of Client Services
13 hours ago
London Area, United Kingdom Orla Rose Associates Full timeHead of Client Services Olra Rose Associates is partnering is a boutique wealth management firm specializing in personalized financial services for private clients. With a commitment to integrity, expertise, and client-centered solutions, we offer bespoke wealth management strategies tailored to meet the unique needs and goals of each individual client....
-
Client Services Associate
5 days ago
London Area, United Kingdom Europe Arab Bank Full timeOverview The role holder is responsible for providing administrative and operational support to the Private Banking Relationship Managers and their client base. They must deliver a high quality, professional service in person, on the telephone and all other communication mediums, to EAB’s Private Banking clients. The role holder will also be responsible...
-
Client Services Associate
5 days ago
London Area, United Kingdom Europe Arab Bank Full timeOverviewThe role holder is responsible for providing administrative and operational support to the Private Banking Relationship Managers and their client base.They must deliver a high quality, professional service in person, on the telephone and all other communication mediums, to EAB’s Private Banking clients.The role holder will also be responsible for...
-
Client Services Associate
5 days ago
London Area, United Kingdom Europe Arab Bank Full timeOverviewThe role holder is responsible for providing administrative and operational support to the Private Banking Relationship Managers and their client base.They must deliver a high quality, professional service in person, on the telephone and all other communication mediums, to EAB’s Private Banking clients.The role holder will also be responsible for...
-
Client Service Specialist
2 weeks ago
London Area, United Kingdom Insight Investment Full timeInsight Investment is looking for a Client Service Specialist to join the team in London. The Client Service Specialist is both the daily representative of Insight Investment to its clients and also the client’s advocate internally at Insight. This role will sit within the Pooled Fund Client Service team, servicing clients who access Insight’s investment...
-
Client Service Specialist
4 weeks ago
London Area, United Kingdom Insight Investment Full timeInsight Investment is looking for a Client Service Specialist to join the team in London. The Client Service Specialist is both the daily representative of Insight Investment to its clients and also the client’s advocate internally at Insight. This role will sit within the Pooled Fund Client Service team, servicing clients who access Insight’s investment...
