Jobs: verastar

**Role Profile** To successfully allocate all debits and credits to customer accounts, ensure all Direct Debit processes are performed daily and to maintain SLA’s on Dissatisfactions and Correspondence that comes into the department. **Responsibilities of the role** - Support The business with all banking procedures as per the recommendations held in the...

To prevent any disconnection of a customer supply and work to resolve any outstanding debt in an amicable way, ensuring we still provide a 1st class customer experience despite the circumstances. **Reports to**:PDV and Disconnections Manager **Responsibilities of the role (What we want you to do)** - Liaising with our 3rd party provider to arrange site...

**Role Profile** To successfully collect overdue balances from our premier account customers by building key relationships, managing complex reconciliations, and understanding customer process. **Responsibilities of the role** - Actively contact customers with overdue balances from using statement of account reconciliations (to allow for a full analysis of...

To support our Debt recovery team and the wider business on the management of insolvency, PTSO, Tracing, Gap site investigation and credit risk referrals. This is a multi task based role with a focus on an investigative mindset and ability to understand business structure and interpret credit reports. **Reports to**:Investigation & Insolvency Team...

**The purpose of the role** As a Senior Compliance Officer, you will be responsible for ensuring the group complies with the regulatory requirements of the relevant regulator. The group’s regulators are Ofwat, Ofcom, WICS and Ofgem. You will be the first point of contact for the relevant regulator. **Responsibilities of the role** - Use regulatory...