customer resolution advisor

Complaints & Customer Retentions Advisor Are you a natural problem-solver with a talent for turning challenging conversations into positive outcomes? Do you thrive in a fast-paced environment where your communication skills genuinely make a difference? If so, this could be just the opportunity you are looking for ! About the Role As a Complaints &...

Stannah Group is seeking a Customer Resolutions Advisor to join the Customer Service team at our Head Office in Andover. You will handle customer queries post-installation, work with engineers and contractors, and strive to resolve issues quickly and professionally, delivering positive outcomes for customers and the business.The role offers a 12-month fixed...

Customer Resolution Advisor - Social Housing - 6 Month FTCFull-time Permanent AssociatePosted 16 Oct 2026DescriptionWho Are We:Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable...

Customer Resolution Centre Advisor Chelmsford £30,349 12 Month FTC We are looking for a Customer Resolution Centre Advisor to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and...

Contract: Permanent Role Location: Hybrid – 2 days per week on site at our Datchet office, SL3 9LL Working Model: Requirement to be onsite 5 days a week for a minimum of 12 weeks. Hybrid model (min 2 days on-site per week) once signed off by line manager. Salary: £29,655 per annum, pro rata Hours: 40 hours per week, Monday to Friday, 9:00am–6:00pm Our...

We're VIVID! We offer a vibrant, friendly and inclusive culture that supports, develops and attracts great people.We're recruiting for a Customer Resolution Ombudsman Advisor to join our Customer Resolution team! Contractually based our of our Portsmouth office, this is a full-time, permanent role working 37 hours per week, with a minimum of 20% office-based...

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we...

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.If you want to experience work that’s truly rewarding, join us. Because when we achieve...

Location: London (Westminster Bridge Road) Hours per week: 35 hours We’re seeking an exceptional and influential Director of Customer Resolution to lead Peabody’s organisation‑wide approach to resident experience, complaint handling, Ombudsman compliance and service improvement. This is a critical senior leadership role that shapes how we listen to...

Think Specialist Recruitment are pleased to be working with an award winning organisation based within the Watford area. My client have an exciting opportunity to join one of their well established teams to work within the Customer Resolutions team. The suitable candidate will have previous experience within customer resolution, be a natural problem solver,...

Join a well-established housing association in a rewarding opportunity where you can make a genuine difference to tenants' lives. This Customer Experience Officer role is ideal for someone passionate about resolving complex complaints, improving customer satisfaction and ensuring tenants receive a high-quality service. You'll take ownership of complaints...

About The Role Making customers happy is at the heart of everything we do. As a Customer Service Specialist at AO you will be the main point of contact for all customer issues and enquiries. We treat every customer like our gran, and we'll trust you to do the right thing. With support from the whole team around you including wider departments you will have...

We are currently seeking an experienced and motivatedCustomer Resolution Supervisorto join a busy Head Office team in Plymouth. This is an excellent opportunity for an experienced customer service, complaints, or resolution professional to take the next step in their career and lead a team responsible for managing complex customer cases and...

About the role As a Customer Resolution Case Owner, you’ll play an important role in resolving telephone and written customer complaints, making sure customers are listened to, supported and given clear outcomes. You’ll investigate complaints fully, identify where service has fallen short, and work with colleagues across the business to agree fair...

Job titleCustomer Resolutions Team LeaderFunctionCustomer Service ManagementLocationRipponden Office/HybridReports toCustomer Care and Resolutions ManagerResponsible for staffCurrently 5FTEAbout our businessJLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air...

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we...

Confidential is seeking an AfterSales / Customer Resolution Coordinator in Maesteg to join the Commercial team. You will manage customer complaints, returns and credits, ensuring timely resolutions and clear communication with customers.Working cross-functionally, you will investigate issues, identify root causes and support improvements to products,...

The following content displays a map of the jobs location - TelfordJob Reference wrekinhousinggroup/TP/15671/899Number of Positions:1Contract Type:Full Time / PermanentStandard scaleWorking Hours:36Location:TelfordClosing Date:10/11/2026Job Category:HPG - Homes PlusRegion / Division:HPG - Homes PlusBusiness Unit:Customer ExperienceJob IntroductionJob Title:...

Job titleScroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.Customer Resolutions Team LeaderFunctionCustomer Service ManagementLocationRipponden Office/HybridReports toCustomer Care and Resolutions ManagerResponsible for staffCurrently 5FTEAbout our businessJLA is a mission critical...

Stannah Stairlifts Inc. in Andover is seeking a Customer Resolutions Advisor to join our Customer Service team at our head office. You will own customer queries after lift installations, resolve issues quickly and professionally, and work with engineers and contractors to deliver positive outcomes for customers and the business.This is a 12-month fixed-term...