complaint jobs in Manchester

Client Care Advocate (Resolution Specialist) Location: Manchester (Office-based) Job Purpose Are you a natural problem solver who thrives on turning difficult situations into positive outcomes? As a Client Care Advocate, you will be the frontline champion for client satisfaction across the business. You will take complete ownership of day-to-day service...

DescriptionCBS Adviser - Complaints Specialist £25,500 plus great benefits (Work level 6C)  Manchester city centre; in this role you’ll spend your first 13 weeks in the office for your training, and then you’ll be able to work in a hybrid way splitting your time between home and the office two days per week (find out more about our hybrid working...

Please see rolling contract opportunity working for financial services client based in Manchester Job title: Complaints Case Handler Location: Manchester Duration: 6 months Hourly rate: £17.46 ph. INSIDE IR35 Hour per week: 37.5hrs Position Description: Complaints Case Handler About the role clients Customer Relations team investigates and resolves...

Complaints Case Handler - 56560 - Up to £17.46 per hour umbrella rate (Inside IR35) Do you have experience of handling complaints, escalated enquiries or challenging customer situations? Do you have a strong customer-service mindset and accountability for resolving complaints? If so step into a rewarding Complaints Case Handler role and make a real...

Job Title: Compliant Officer Location: Tameside Hospital OL6 9RW Hours: Full Time What you’ll be responsible for: · Escalating to relevant divisions and managers on behalf of patients and their representatives when problems and concerns are highlighted. · Exploring patient/staff needs by using sensitive questioning, active listening and counselling...

CBS Adviser - Complaints Specialist£25,500 plus great benefits (Work level 6C) Manchester city centre; in this role you'll spend your first 13 weeks in the office for your training, and then you'll be able to work in a hybrid way splitting your time between home and the office two days per week (find out more about our hybrid working policy at...

Manchester city centre; in this role you'll spend your first 13 weeks in the office for your training, and then you'll be able to work in a hybrid way splitting your time between home and the office two days per week (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy ).We're looking for Complaints Specialists to...

CBS Adviser - Complaints Specialist £25,500 plus great benefits (Work level 6C) Manchester city centre; in this role you'll spend your first 13 weeks in the office for your training, and then you'll be able to work in a hybrid way splitting your time between home and the office two days per week (find out more about our hybrid working policy at...

Help customers get fair answers and better outcomes When someone raises a complaint, they need their concerns to be understood and investigated fairly. As our Complaints & Quality Assurance Agent, you’ll help customers get clear answers and turn evidence into better service. Joining our Business Enablement Team, you’ll investigate complaints and...

Belmont Recruitment are currently looking for a PALS & Complaints Officer to join NHS Tameside Hospital on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities * Acting as the main point of contact for patients, families, and carers to offer confidential advice,...

Complaints Investigator & Auditor (MPJ123) Manchester, EnglandComplaints Investigator & AuditorManchester City Centre | Office Based (Monday-Friday)9:00am - 5:00pm | £28,000 per annumPermanent | Start Date: SeptemberLooking for a role where you can make a real impact?We're looking for an experienced Complaints Investigator & Auditor to join our growing...

Position Description: Complaints Case Handler Rate: £17.46 PAYE (via Umbrella) About the role: Our client’s Credit Customer Relations team investigates and resolves complaints connected with automotive finance and customer account servicing. As a Complaints Case Handler, you will take ownership of cases from initial review through to a fair, clear and...

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing,...

Specialist Complaints HandlerRemember to check your CV before applying Also, ensure you read through all the requirements related to this role.Manchester (Hybrid)Up to £45,000 + Comprehensive BenefitsAn exciting opportunity has arisen for an experienced Specialist Complaints Handler to join a well-established financial services organisation. This role...

Co-op Group in Manchester is seeking a Complaints Specialist to manage end-to-end resolution of customer complaints in our Funeralcare division. You will ensure compassionate service, achieve the right outcomes for customers, and contribute insights to improve processes.Initially based in the office for training (13 weeks), you will then join a hybrid model,...

MPJ Recruitment Ltd in Manchester is seeking a Complaints Investigator & Auditor to join our Customer Experience team. You will investigate complaints and conduct audits to ensure FCA compliance and high-quality customer outcomes.This office-based role (Mon-Fri) offers standard hours and opportunities to identify process improvements, with benefits including...

Co-op is seeking a CBS Adviser - Complaints Specialist to own end-to-end complaint resolution for Funeralcare, ensuring compassionate customer service and fair outcomes. The role blends office-based training with a hybrid pattern in Manchester, offering development within a supportive, values-driven team.You will contribute insights to improve services,...

Job DescriptionConsidering making an application for this job Check all the details in this job description, and then click on Apply.Specialist Complaints HandlerManchester (Hybrid)Up to £45,000 + Comprehensive BenefitsAn exciting opportunity has arisen for an experienced Specialist Complaints Handler to join a well-established financial services...

Customer Claims Complaints & QA SpecialistLocation: Manchester City Centre (office-based during probation) Salary: Up to £36, + 10% Discretionary Bonus Working Hours: 40 hours per week IPS Group is working with an innovative and fast-growing InsurTech that is continuing to expand its UK claims operation. Due to ongoing growth, they are looking to appoint a...

The Role:To support the Complaints Function with all Group data analysis & reporting requirements, including regulatory returns, Board level updates, Fair Value Assessments and generating data triggers which initiate our root cause analysis programme of work.Responsibilities will include:Generation of analysis and reports which drive business decisions in...