International Business Operations Analyst

2 months ago

Glasgow, United Kingdom IRIS Software Group Full time

🌍 International Business Operations Analyst

📍 Location: Glasgow - Hybrid (2 days in office, 3 days from home)

💼 Reporting to: Team Lead International Shared Service

👥 Direct Reports: None


About IRIS Software Group

IRIS Software Group is one of the UK’s largest privately held software companies. Our purpose is to be the most trusted provider of mission-critical software and services, empowering our clients to succeed with ease and accuracy. We serve over 120,000 customers globally, including top UK and US accountancy firms, and help businesses and schools focus on what matters most.


🔍 Role Overview

We’re looking for an International Business Operations Analyst to join our dynamic HR Consulting and Payroll teams at IRIS HR Consulting. In this key role, you’ll provide administrative support across our Compensation & Benefits, HR Solutions, and Payroll teams, ensuring we deliver world-class service to our clients.


🎯 Key Responsibilities


Compensation & Benefits Team Administration:

  • 📊 Maintain and update client benefit data using Excel.
  • ✉️ Onboard new hires with benefits information and handle enrollments with brokers.
  • 🚀 Assist with annual benefit renewals and manage ongoing administration tasks.


HR Solutions Team Administration:

  • 💻 Enter and manage employee data in HR software and client systems.
  • 🔄 Create and manage workflow processes for our clients using HR software and CRM.
  • 📑 Provide client training and run reports to ensure smooth operations.


Payroll & Payments Team Administration:

  • 📧 Notify clients of outstanding payroll funds and process benefit schedules.
  • 💸 Submit payments for approval and assist with fund reconciliation.
  • 🗂️ Support system admin tasks for new and existing clients, ensuring accurate records.


🛡️ Professional Support:

  • 🔧 Assist with onboarding new clients to the IRIS portal.
  • 📆 Manage annual tasks, user maintenance, and CRM administration.
  • 🤝 Provide ongoing support for system enhancements and mapping.


🔑 What We’re Looking For

  • ✔️ Minimum 1 year of HR or Payroll Administration experience.
  • 🌐 Familiarity with HRIS and CRM systems, and experience with global companies.
  • 🔍 Attention to detail and a client-focused mindset.
  • 🧩 Ability to work across teams, with strong organizational and process-oriented skills.
  • 💻 High proficiency in Excel and the Microsoft Office suite.


💡 Desirable Skills:

  • Multilingual abilities and an interest in HR Consultancy are a plus

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