Electrical Field Service Engineer UK

1 month ago

Dundee, United Kingdom Heliox Full time

Electrical Field Service Engineer UK - Scotland (Dundee area)

Heliox - Future-proof rapid charging solutions driving a cleaner tomorrow


Are you ready to make a significant impact on cleaner, greener energy for large-scale public and commercial transport solutions? Join our passionate, international team as a Field Service Engineer at Heliox


Your Role:

As a Field Service Engineer, you will play a crucial role in maintaining and supporting Heliox' cutting-edge products and solutions. You will be responsible for on-site commissioning, testing, and providing technical support for our charging solutions used in electric buses, e-trucks, and other high-utilization transportation systems. Your expertise will also be instrumental in diagnosing and rectifying malfunctions, as well as conducting preventive and corrective maintenance tasks. Additionally, you'll have the opportunity to contribute to product improvements and provide on-site training to customers.


Your Responsibilities:

  • repairs, modifications and corrective maintenance on our product line across Europe.
  • comprehensive test and service reports.
  • and suggest improvements to our products and services.
  • quality control for third-party technical service partners.
  • on-site commissioning activities, including Site Acceptance Testing.
  • not in the field, support 1st line technical support in resolving malfunctions.
  • input/output tests and measurements both online and on-site.
  • on-site training sessions for customers.
  • and address failures affecting product performance.
  • in updating and enhancing service documentation.
  • with development teams to deploy, test, and provide feedback on new products.


Required Qualifications:

  • & Guilds Level 3 HND/HNC or equivalent.
  • experience in commissioning and/or service work.
  • with electrical installations and PLC systems.
  • troubleshooting skills.
  • or willingness to learn EV Charging protocols.
  • with CAN communication.
  • or willingness to obtain local safety regulations.
  • to read circuit schematics.
  • of Linux basic command or willingness to learn.
  • driving license.
  • to travel internationally when required.


Your Personal Attributes:

  • with a focus on exceeding expectations.
  • proactive, and able to work independently.
  • verbal and written communication skills.
  • to thrive in a fast-paced and demanding environment.
  • to remain composed and stress-tolerant during challenging situations.


We Offer You:

This is a challenging and pivotal role within a dynamic, international scale-up organization. In addition to a competitive salary, we provide various benefits, including allowances for Field Service Engineers like Overtime, Daily allowance and Stand by allowances, bonuses, and training opportunities. You'll also receive a laptop and mobile phone. At Heliox, you'll enjoy an open and supportive environment that fosters personal and professional growth.


About Heliox:

At Heliox, we are dedicated to driving the transition towards an Electric World through our Fast Chargers and Smart Energy Management Solutions. Collaborating with leading names in the Automotive industry, we power the future of E-Mobility. Our global footprint spans across numerous cities worldwide, providing Charging Solutions for various large vehicles, including electric Ferries. Our unique company culture encourages creativity and innovation, with a strong focus on achieving ambitious goals.


Interested?

If you feel the ENERGY, don't hesitate to apply


We value diversity and equal employment opportunities. We are excited to welcome talented individuals who share our commitment to sustainable mobility. No motivational letter is required, but you are welcome to share one if you wish.


Want to be part of Heliox in a different capacity? Check out our career page and follow us on LinkedIn Please note that an assessment may be part of the selection process.


At Heliox, we strive to create a more equal opportunity workplace every day, where everyone's unique background and perspective are valued and celebrated. We believe in fostering a respectful and sincere environment, holding ourselves accountable for our actions and maintaining integrity in all that we do. Join us in our journey to shape the future of electric mobility

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