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Travel Administrator

1 month ago

Essex, United Kingdom Gecko Travel Recruitment Full time

Gecko Travel Recruitment are thrilled to be working exclusively with this rapidly expanding travel business in Essex who are recruiting a Cruise Administrator to join their Destination Experience team on a permanent basis.

As Cruise Administrator you will play a vital role in the team, contributing to the successful launch of a new cruise brand. This position is responsible for providing comprehensive administrative support to the Destination Experiences Product Team.

The ideal candidate will have previous experience within the travel industry and outstanding attention to detail.

The role:

  • Handling all guest pre-cruise correspondence related to Destination Experiences enquiries, including emails, live chat, and telephone calls
  • Ensuring all information is accurately loaded into relevant operating systems
  • Going above and beyond to exceed customer expectations
  • Ensuring guest email notifications are sent once all Destination Experience information is complete for each cruise
  • Producing agent invoice templates as directed by the Product Team

You will have:

  • Ability to provide outstanding customer care
  • Excellent time management skills with the ability to manage workload to tight deadlines
  • Excellent telephone communication skills
  • Advanced Word and Excel skills
  • The ability to work under pressure

Additional Information :

  • Salary £26.000
  • Hybrid working model (3 days in the office and 2 days working from home)
  • Health plan
  • Generous travel benefits after probation

If you are a calm, patient individual with a positive, enthusiastic approach to your work and you would like the opportunity to work for this very well-known and award winning travel company then this could be the role for you.

Please send your CV to hello@geckotravelrecruitment.co.uk quoting GTR1713, alternatively head to our website for more details and to apply: www.geckotravelrecruitment.co.uk

Please note that if you do not hear from Gecko Travel Recruitment within 7 days of your application, you have not been successful on this occasion.