Information Technology Support Technician

1 month ago


Maldon, United Kingdom Allegiance Group Full time

Job Title: 3rd Line Support Engineer

Location: Maldon, Essex

Salary: Up to £45,000 per annum


Are you a seasoned IT professional with 10+ years of experience and advanced expertise in Microsoft technologies? My client are seeking a 3rd Line Support Engineer to tackle complex technical challenges, lead critical IT projects, and play a key role in shaping IT infrastructure.


Key Responsibilities

  • Provide expert resolution for escalated 3rd line support issues.
  • Design, implement, and oversee server migrations and system upgrades.
  • Administer and optimize Windows Server, Active Directory, and Microsoft 365 environments.
  • Manage advanced networking configurations and virtualization platforms (e.g., VMware, Hyper-V).
  • Lead IT security, compliance, and performance initiatives.


Requirements

  • 10+ years of proven IT support experience, with advanced expertise in Microsoft ecosystems.
  • Deep understanding of networking, virtualization, and system security best practices.
  • Relevant certifications (e.g., Microsoft, VMware, CompTIA) are highly desirable.
  • A proactive approach to problem-solving and delivering innovative IT solutions.


What We Offer:

  • Salary up to £45,000.
  • Professional development opportunities.
  • A supportive and collaborative work environment.


APPLY and send your CV to libby@allegiance-grp.com.



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