Information Technology Support Technician

3 weeks ago

Maldon, United Kingdom Allegiance Group Full time

Job Title: 2nd Line Support Engineer

Location: Maldon, Essex

Salary: Up to £35,000 per annum


Are you a skilled IT professional with 5+ years’ experience and expertise in Microsoft technologies? My client are looking for a 2nd Line Support Engineer. You’ll resolve technical challenges, perform server upgrades, and contribute to key IT projects.


Key Responsibilities:

  • Resolve 2nd line support issues and manage escalations.
  • Plan and execute server upgrades and system improvements.
  • Maintain and administer Windows Server, Active Directory, and Microsoft 365.
  • Troubleshoot networks and support virtualization platforms (e.g., VMware, Hyper-V).
  • Collaborate with the team to ensure system security, performance, and compliance.


Requirements:

  • 5+ years in IT support, with in-depth Microsoft expertise.
  • Strong knowledge of networking, server upgrades, and virtualization.
  • Relevant certifications (e.g., Microsoft, CompTIA) are a plus.


What We Offer:

  • Salary up to £35,000.
  • Professional development opportunities.
  • A supportive and collaborative work environment.


APPLY and send your CV to libby@allegiance-grp.com.

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