Head of Human Resources

4 weeks ago

St Albans, Hertfordshire, United Kingdom HW People Full time

An exciting opportunity has arisen for an experienced HR Manager to join a beautiful luxury hotel and spa. This generalist HR role offers the chance to be a key part of a supportive, community-oriented team focused on delivering exceptional hospitality services. You will work closely with the Senior Leadership Team and Heads of Departments, supporting HR policies, employee relations, recruitment, training, and fostering a positive work culture aligned with the hotel's values.

Key Responsibilities:

  • Employee Relations: Manage employee relations issues, providing guidance and support to both employees and management.
  • Recruitment & Onboarding: Oversee recruitment efforts to attract, hire, and retain top talent in line with company values.
  • Training & Development: Collaborate with the training team to ensure employee development, training, and performance management.
  • Policies & Procedures: Work with senior leaders to develop and update HR policies and procedures.
  • Leadership Support: Provide coaching and guidance to the leadership team on HR matters, including performance reviews and employee engagement.
  • Sustainability & Growth: Support HR in achieving sustainability goals and improving processes.
  • General HR Administration: Ensure compliance with employment law and maintain HR records.

Skills & Experience Required:

  • Proven experience in an HR Manager or generalist HR role, ideally within the hospitality industry.
  • Strong knowledge of employee relations, recruitment, and HR best practices.
  • Experience working with an independent hotel or similar environment with direct contact with ownership.
  • Proactive in supporting the leadership team and providing clear HR guidance.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Passion for creating a positive work environment and fostering collaboration.

Compensation & Benefits:

  • Bonus: 10% of annual salary
  • Healthcare: BUPA health coverage

Additional benefits: Employee discounts, career development opportunities, and a supportive work culture.

Working Environment:

This is a warm and welcoming workplace offering a strong sense of community. The location is serene, but public transport is limited, so candidates must have personal transportation.

How to Apply:

If you're passionate about hospitality and HR, and looking for a rewarding challenge in a beautiful and dynamic environment, we would love to hear from you. Please submit your application and CV for consideration.

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