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Interim IT Manager

2 months ago

London Area, United Kingdom Finatal Full time

Position: Interim IT Manager

Location: London (Hybrid)

Duration: 3-6 months with potential for fractional or permanent role

Sector: PE-Backed Information Services


ML1032


Overview:

Finatal is seeking an experienced Interim IT Manager to join a private equity-backed information services company post-carve-out. This role is pivotal in helping the CTO establish a robust IT function that supports the growth and operational efficiency of the business.


Key Responsibilities:

  • IT Function Setup: Work closely with the CTO to set up a new IT function, ensuring it aligns with business goals and industry best practices.
  • Helpdesk Management: Develop and oversee a responsive and efficient IT helpdesk, managing ticketing, issue resolution, and customer service excellence.
  • 365 Support: Provide support and management of Microsoft 365, ensuring smooth integration, updates, and user support across the organization.
  • General IT Support: Oversee general IT support operations, including hardware and software management, network maintenance, and cybersecurity.
  • Strategic Input: Provide strategic insights and recommendations for future IT initiatives, policies, and infrastructure improvements.


Requirements:

  • Proven experience in IT management roles, particularly in a carve-out or transition environment.
  • Strong understanding of IT infrastructure, Microsoft 365, helpdesk management, and general IT support.
  • Ability to work in a fast-paced, dynamic environment with a proactive and hands-on approach.
  • Excellent problem-solving, communication, and leadership skills.
  • London-based with the ability to work in a hybrid setup.